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Customer-Driven Innovation

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References

2002Designing Virtual Customer Environments for New Product Development: Toward a Theory1,025 cited

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2013Customer knowledge management via social media: the case of Starbucks316 cited
2017Leveraging Customer Involvement for Fueling Innovation: The Role of Relational and Analytical Information Processing Capabilities1269 cited
2015How Environmental Management Competitive Pressure Affects a Focal Firm's Environmental Innovation Activities: A Green Supply Chain Perspective253 cited
2012Innovativeness, empowerment and IT capability: evidence from SMEs174 cited
2019R&D innovation indicator and its effects on the market. An empirical assessment from a financial perspective116 cited
2016Innovation culture and performance in innovation of products and processes: a study in companies of textile industry107 cited
2009Toward a Contextually Anchored Service Innovation Typology105 cited
2013Investigating the effects of business process orientation on organizational innovation performance87 cited
2014Critical elements for product innovation at Portuguese innovative SMEs: an intellectual capital perspective85 cited
2014Divergent and convergent logic of firms: Barriers and enablers for development and commercialization of innovations66 cited
2014Innovating the innovation process: an organisational experiment in global pharma pursuing radical innovation63 cited
2010Integrating Customers in Product Innovation: Lessons from Industrial Development Contractors and In‐House Contractors in Rapidly Changing Customer Markets

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58 cited

2010CUSTOMER ROLES IN INNOVATIONS58 cited

2019The relationship between TQM practices and organisational innovation outcomes54 cited

2016The customer knowledge management and innovation50 cited

2016A multilevel analysis of customer engagement, its antecedents, and the effects on service innovation46 cited