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Developing service innovation capability in the hotel industry · Study

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ArticleDeveloping service innovation capability in the hotel industry

Ta-Wei Tang2013

Article2013

Developing service innovation capability in the hotel industry

Ta-Wei Tang · Michael Chih-Hung Wang · Yayun Tang

104 citations·0/0 files stored·Service Business

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Service and Product Innovation Innovation and Knowledge Management Knowledge Management and Sharing

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References

1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.1996Toward a knowledge‐based theory of the firm 1995An Integrative Model Of Organizational Trust 1998Social Capital, Intellectual Capital, and the Organizational Advantage 1991Organizational Learning: The Contributing Processes and the Literatures 1993Market Orientation: Antecedents and Consequences 1994The Capabilities of Market-Driven Organizations

Cited by

2017Developing a sustainable service innovation framework for the hospitality industry 2021Innovation capability: The impact of e-CRM and COVID-19 risk perception 2017Psychological contract breach and service innovation behavior: psychological capital as a mediator 2019When and how the psychologically entitled employees hide more knowledge?2021How and when servant leadership promotes service innovation: A moderated mediation model

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Details

Year2013

Typearticle

Published2013-12-02

VenueService Business

ISSN-L1862-8508

Languageen

Citations104

Files0 public / 0

ShelfService and Product Innovation

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doi10.1007/s11628-013-0220-z

openalex_workW2018026049

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2020

Key drivers of innovation capability in hotels: implications on performance

2019The effect of tourism core competence on entrepreneurial orientation and service innovation performance in tourism small and medium enterprises

2022Driving service-oriented organizational citizenship behavior through error management culture