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Developing service innovation capability in the hotel industry
16 references·16 citing·42 second hopsampled
Developing service innovation capability in the hotel industry (2013)Developing service innovation capability …Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)Exploratory Innovation, Explo…Social Capital, Networks, and Knowledge Transfer (2005)Social Capital, Networks, and…Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Exploitation, Exploration, an…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…KNOWLEDGE TRANSFER IN INTRAORGANIZATIONAL NETWORKS: EFFECTS OF NETWORK POSITION AND ABSORPTIVE CAPACITY ON BUSINESS UNIT INNOVATION AND PERFORMANCE. (2001)KNOWLEDGE TRANSFER IN INTRAOR…Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions (2000)Multilevel Theory, Research, …Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Social Capital, Intellectual …SOCIAL CAPITAL AND VALUE CREATION: THE ROLE OF INTRAFIRM NETWORKS. (1998)SOCIAL CAPITAL AND VALUE CREA…Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Innovation, Market Orientatio…Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance (1998)Does Trust Matter? Exploring …Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Organizational Learning: The Contributing Processes and the Literatures (1991)Organizational Learning: The …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Service innovation capability: a systematic literature review and research agenda (2023)Service innovation capability…Driving service-oriented organizational citizenship behavior through error management culture (2022)Driving service-oriented orga…Knowledge sharing in hospitality organizations: A meta-analysis (2021)Knowledge sharing in hospital…Innovation capability: The impact of e-CRM and COVID-19 risk perception (2021)Innovation capability: The im…How and when servant leadership promotes service innovation: A moderated mediation model (2021)How and when servant leadersh…The impact of social capital and knowledge sharing intention on restaurants’ new product development (2020)The impact of social capital …The differential and synergistic effects of market orientation and entrepreneurial orientation on hotel ambidexterity (2020)The differential and synergis…Key drivers of innovation capability in hotels: implications on performance (2020)Key drivers of innovation cap…A Comparative Analysis of Incremental and Disruptive Innovation Policies in the European Banking Sector with Hybrid Interval Type-2 Fuzzy Decision-Making Models (2020)A Comparative Analysis of Inc…When and how the psychologically entitled employees hide more knowledge? (2019)When and how the psychologica…The effect of tourism core competence on entrepreneurial orientation and service innovation performance in tourism small and medium enterprises (2019)The effect of tourism core co…Willingness to reciprocate in virtual health communities: the role of social capital, gratitude and indebtedness (2018)Willingness to reciprocate in…Continuous innovation in the hotel industry (2018)Continuous innovation in the …Psychological contract breach and service innovation behavior: psychological capital as a mediator (2017)Psychological contract breach…Developing a sustainable service innovation framework for the hospitality industry (2017)Developing a sustainable serv…Making innovation happen through building social capital and scanning environment (2016)Making innovation happen thro…A resource‐based view of the firm (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Firm Resources and Sustained Competitive Advantage (1991)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Framing of Decisions and the Psychology of Choice (1981)An Evolutionary Theory of Economic Change. (1983)Review : Knowledge Management and Knowledge Management Systems: Conceptual Foundations And Research Issues1,2 (2001)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)The Strength of Weak Ties (1973)Knowledge Management: An Organizational Capabilities Perspective (2001)Social Capital: Prospects for a New Concept (2002)Firm resources and sustained competitive advantage (2004)Economic Action and Social Structure: The Problem of Embeddedness (1985)Social Capital in the Creation of Human Capital (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice1 (2005)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)The Evolution of Cooperation (1981)Not So Different After All: A Cross-Discipline View Of Trust (1998)Psychological Safety and Learning Behavior in Work Teams (1999)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)The Nature of the Firm (1937)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Dynamic capabilities: what are they? (2000)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The Ripple Effect: Emotional Contagion and its Influence on Group Behavior (2002)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)CONSEQUENCES OF INDIVIDUALS' FIT AT WORK: A META‐ANALYSIS OF PERSON–JOB, PERSON–ORGANIZATION, PERSON–GROUP, AND PERSON–SUPERVISOR FIT (2005)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1998Social Capital, Intellectual Capital, and the Organizational Advantage13,741 cited
  • 1991Organizational Learning: The Contributing Processes and the Literatures8,066 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 1994The Capabilities of Market-Driven Organizations6,532 cited
  • 1998SOCIAL CAPITAL AND VALUE CREATION: THE ROLE OF INTRAFIRM NETWORKS.5,932 cited
  • 2000Multilevel Theory, Research, and Methods in Organizations: Foundations, Extensions, and New Directions4,907 cited
  • 2003Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited4,379 cited
  • 2001KNOWLEDGE TRANSFER IN INTRAORGANIZATIONAL NETWORKS: EFFECTS OF NETWORK POSITION AND ABSORPTIVE CAPACITY ON BUSINESS UNIT INNOVATION AND PERFORMANCE.4,265 cited
  • 1998Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance4,053 cited
  • 1998Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination

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3,968 cited
  • 2005Social Capital, Networks, and Knowledge Transfer3,862 cited
  • 2006Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators3,700 cited
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