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Innovation in Services: A Literature Review
16 references·9 citing·29 second hop
Innovation in Services: A Literature Review (2014)Innovation in Services: A Literature Revi…Systems of Innovation (2013)Systems of InnovationHybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully (2011)Hybrid Offerings: How Manufac…National Systems of Innovation (2010)National Systems of InnovationIntermediation and the role of intermediaries in innovation (2006)Intermediation and the role o…Adopting a service logic for marketing (2006)Adopting a service logic for …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Systems of innovation: Technologies, institutions and organizations (1998)Systems of innovation: Techno…Innovation in services (1997)Innovation in servicesTracking the evolution of the services marketing literature (1993)Tracking the evolution of the…National Innovation Systems: A Comparative Analysis (1993)National Innovation Systems: …National Systems of Innovation: Towards a Theory of Innovation and Interactive Learning (1992)National Systems of Innovatio…Towards a theory of innovation in services (1986)Towards a theory of innovatio…ON GOODS AND SERVICES (1977)ON GOODS AND SERVICESA New Approach to Consumer Theory (1976)A New Approach to Consumer Th…A dynamic model of process and product innovation (1975)A dynamic model of process an…A New Approach to Consumer Theory (1966)A New Approach to Consumer Th…Sustainability oriented innovation and organizational values: a cluster analysis (2023)Sustainability oriented innov…Factors that influence service innovation: a systematic approach and a categorization proposal (2022)Factors that influence servic…Design Preconditions for Product–Service Integration (2021)Design Preconditions for Prod…15 years of service-dominant logic: analyzing citation practices of Vargo and Lusch (2004) (2021)15 years of service-dominant …The genealogy of service innovation: the research field tells its own story (2020)The genealogy of service inno…Exploring the Impact of Innovativeness of Hospitality Service Operation on Customer Satisfaction (2020)Exploring the Impact of Innov…The impact of corporate entrepreneurship on service innovation: A case of a South African banking institution (2019)The impact of corporate entre…Service Innovation and Service Innovation Performance: A Study of Banking Services (2018)Service Innovation and Servic…Service Technology: Definition and Characteristics Based on a Patent Database (2017)Service Technology: Definitio…Organization and environment (1967)Technological Discontinuities and Organizational Environments (1986)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)The Management of Innovation (1994)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Institutions and organizations (1995)Relationship between cooperation networks and innovation performance of SMEs (2009)Open Innovation: Past Research, Current Debates, and Future Directions (2011)Reconceptualising the ‘policy mix’ for innovation (2011)Diffusion of Innovations 1 (2019)The Learning Region: Institutions, Innovation and Regional Renewal (1997)The Rise of "The Rest": Challenges to the West from Late-Industrializing Economies (2001)One size fits all? (2005)Regional innovation systems: Institutional and organisational dimensions (1997)The determinants of national innovative capacity (2002)How does insertion in global value chains affect upgrading in industrial clusters? (2002)MONOPOLISTIC COMPETITION AND OPTIMUM PRODUCT DIVERSITY (1975)Investor Sentiment and the Cross‐Section of Stock Returns (2006)1. On the Concept of Health Capital and the Demand for Health (2017)Hedonic housing prices and the demand for clean air (1978)Conducting Discrete Choice Experiments to Inform Healthcare Decision Making (2008)Creative Cities: Conceptual Issues and Policy Questions (2006)Optimal cognitive distance and absorptive capacity (2007)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1966A New Approach to Consumer Theory8,466 cited
  • 1976A New Approach to Consumer Theory6,913 cited
  • 2010National Systems of Innovation6,038 cited
  • 1993National Innovation Systems: A Comparative Analysis4,837 cited
  • 1992National Systems of Innovation: Towards a Theory of Innovation and Interactive Learning3,721 cited
  • 1975A dynamic model of process and product innovation3,512 cited
  • 2006Intermediation and the role of intermediaries in innovation2,065 cited
  • 2013Systems of Innovation1,909 cited
  • 1998Systems of innovation: Technologies, institutions and organizations1,814 cited
  • 1997Innovation in services1,798 cited
  • 1986Towards a theory of innovation in services1,108 cited
  • 2011Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully1,010 cited
  • 1993Tracking the evolution of the services marketing literature977 cited
  • 2006Adopting a service logic for marketing887 cited
  • 1977ON GOODS AND SERVICES840 cited

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Cited by

  • 2023Sustainability oriented innovation and organizational values: a cluster analysis50 cited
  • 2020Exploring the Impact of Innovativeness of Hospitality Service Operation on Customer Satisfaction39 cited
  • 202115 years of service-dominant logic: analyzing citation practices of Vargo and Lusch (2004)32 cited
  • 2020The genealogy of service innovation: the research field tells its own story23 cited
  • 2018Service Innovation and Service Innovation Performance: A Study of Banking Services23 cited
  • 2017Service Technology: Definition and Characteristics Based on a Patent Database17 cited
  • 2022Factors that influence service innovation: a systematic approach and a categorization proposal16 cited
  • 2021Design Preconditions for Product–Service Integration13 cited
  • 2019The impact of corporate entrepreneurship on service innovation: A case of a South African banking institution9 cited