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Modeling the M(t)=M=s(t) Queue with an Exhaustive Discipline
11 references·0 citing·41 second hop
Modeling the M(t)=M=s(t) Queue with an Exhaustive Discipline (2005)Modeling the M(t)=M=s(t) Queue with an Ex…Markov chain models of a telephone call center with call blending (2005)Markov chain models of a tele…AN IMPROVED HEURISTIC FOR STAFFING TELEPHONE CALL CENTERS WITH LIMITED OPERATING HOURS (2003)AN IMPROVED HEURISTIC FOR STA…Accounting for time-varying queueing effects in workforce scheduling (2002)Accounting for time-varying q…Improving the Sipp Approach for Staffing Service Systems That Have Cyclic Demands (2001)Improving the Sipp Approach f…Sensitivity to the Service-Time Distribution in the Nonstationary Erlang Loss Model (1995)Sensitivity to the Service-Ti…Some Effects of Nonstationarity on Multiserver Markovian Queueing Systems (1991)Some Effects of Nonstationari…The Randomization Technique as a Modeling Tool and Solution Procedure for Transient Markov Processes (1984)The Randomization Technique a…Time-Dependent Queueing Approach To Helicopter Allocation For Forest Fire Initial-Attack* (1979)Time-Dependent Queueing Appro…Transient solutions in markovian queueing systems (1977)Transient solutions in markov…A Queuing-Linear Programming Approach to Scheduling Police Patrol Cars (1975)A Queuing-Linear Programming …Air-Terminal Queues under Time-Dependent Conditions (1972)Air-Terminal Queues under Tim…Finite Queues in Series with Exponential or Erlang Service Times—A Numerical Approach (1967)QUEUES AND INVENTORIES (1967)An Empirical Investigation of the Transient Behavior of Stationary Queueing Systems (1983)Staffing and scheduling under nonstationary demand for service: A literature review (2015)Fundamentals of Queueing Theory. (1977)The Single Server Queue (1983)Randomization Procedures in the Computation of Cumulative-Time Distributions over Discrete State Markov Processes (1984)Introduction to Stochastic Processes (2014)Performance analysis of time-dependent queueing systems: Survey and classification (2015)Server Staffing to Meet Time-Varying Demand (1996)Scheduler – A System for Staff Planning (2004)Efficient shift scheduling in the retail sector through two-stage optimization (2006)Workforce scheduling with multiple objectives (2008)Queueing Systems, Vol. II: Computer Applications. (1977)Applications of Queueing Theory (1985)Fundamentals of queueing theory (2nd ed.). (1985)The Pointwise Stationary Approximation for Mt/Mt/s Queues Is Asymptotically Correct As the Rates Increase (1991)The impact of retrials on call center performance (2004)Introduction to Queueing Theory (1973)Fundamentals of Queueing Theory. (1987)Mass customization: The new frontier in business competition (1993)Quantifying costs of forecast errors: A case study of the warehouse environment☆ (2006)Combining integer programming and the randomization method to schedule employees (2009)Intelligent Procedures for Intra‐Day Updating of Call Center Agent Schedules (2009)Introduction to Queueing Theory. (1982)Matrix-Geometric Solutions to Stochastic Models (1984)An introduction to queueing theory (1993)Simulation run lengths to estimate blocking probabilities (1996)Peak congestion in multi-server service systems with slowly varying arrival rates (1997)Partitioning Customers into Service Groups (1999)Stochastic Modeling and the Theory of Queues (1989)Telephone Call Centers: Tutorial, Review, and Research Prospects (2003)Statistical Analysis of a Telephone Call Center (2005)Markovian retrial queues with two way communication (2012)Operations Research (OR) in Service Industries: A Comprehensive Review (2013)Traffic Delays at Toll Booths (1954)An Annotated Bibliography of Personnel Scheduling and Rostering (2004)Forecasting Daily Patient Volumes in the Emergency Department (2008)Optimal ambulance location with random delays and travel times (2008)Simple Approaches to Shift, Days-Off and Tour Scheduling Problems (1983)A Survey of Operations Research Models and Applications in Homeland Security (2006)
this work references cited by second hop

References

  • 1984The Randomization Technique as a Modeling Tool and Solution Procedure for Transient Markov Processes437 cited
  • 1977Transient solutions in markovian queueing systems286 cited
  • 2001Improving the Sipp Approach for Staffing Service Systems That Have Cyclic Demands223 cited
  • 1972Air-Terminal Queues under Time-Dependent Conditions154 cited
  • 1991Some Effects of Nonstationarity on Multiserver Markovian Queueing Systems131 cited
  • 1975A Queuing-Linear Programming Approach to Scheduling Police Patrol Cars129 cited
  • 2005Markov chain models of a telephone call center with call blending97 cited
  • 2002Accounting for time-varying queueing effects in workforce scheduling82 cited
  • 2003AN IMPROVED HEURISTIC FOR STAFFING TELEPHONE CALL CENTERS WITH LIMITED OPERATING HOURS65 cited
  • 1995Sensitivity to the Service-Time Distribution in the Nonstationary Erlang Loss Model64 cited
  • 1979Time-Dependent Queueing Approach To Helicopter Allocation For Forest Fire Initial-Attack*33 cited

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