Benchmarking for higher education

Abstract

Introduction to benchmarking creating the conditions for benchmarking. Part 1 Benchmarking to improve the quality of educational practice and regulate standards: benchmarking educational processes and outcomes benchmarking the learning environment benchmarking departmental systems for managing quality and standards benchmarking the student experience benchmarking the outcomes of learning benchmarking key skills using national standards. Part 2 Benchmarking to improve the quality of administrative and business processes and services to support HE: some approaches to administrative benchmarking benchmarking student recruitment benchmarking UK higher education and public sector facilities and estates management benchmarking the learning infrastructure HEFCE's value for money studies. Part 3 Benchmarking in other HE systems and transnational benchmarking: benchmarking in other HE systems CHEMS international benchmarking club. Conclusion: benchmarking for Higher Education - taking stock!. Appendices: an approach to quantitative benchmarking Universitas 21.

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