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Mapping and Developing Service Design Research in the UK
14 references·0 citing·48 second hop
Mapping and Developing Service Design Research in the UK (2023)Mapping and Developing Service Design Res…Experience-based Co design and Healthcare Improvement: Realising Participatory Design in the Public Sector (2014)Experience-based Co design an…This is Service Design Thinking: Basics – Tools – Cases (2012)This is Service Design Thinki…Embedding service design: the long and the short of it. (2012)Embedding service design: the…Service Design - a conceptualization of an emerging practice (2011)Service Design - a conceptual…Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting (2011)Multilevel Service Design: Fr…Designing for Service as One Way of Designing Services (2011)Designing for Service as One …Fair society, healthy lives : the Marmot Review : strategic review of health inequalities in England post-2010. (2010)Fair society, healthy lives :…The Handbook of Social Research Ethics (2009)The Handbook of Social Resear…Fundamentals of service science (2007)Fundamentals of service scien…Creative Communities. People inventing sustainable ways of living. (2007)Creative Communities. People …When Fashion is Fleeting: Transitory Collective Beliefs and the Dynamics of TQM Consulting (2006)When Fashion is Fleeting: Tra…Relocating Participation within a Radical Politics of Development (2005)Relocating Participation with…Cultural entrepreneurship: stories, legitimacy, and the acquisition of resources (2001)Cultural entrepreneurship: st…Sociocognitive Dynamics in a Product Market (1999)Sociocognitive Dynamics in a …Evolving to a New Dominant Logic for Marketing (2003)Steps toward a science of service systems (2007)It's all B2B…and beyond: Toward a systems perspective of the market (2010)Service Research Priorities in a Rapidly Changing Context (2015)Service-dominant logic 2025 (2016)Hegemony and Socialist Strategy: Towards a Radical Democratic Politics (1985)Making democracy work: civic traditions in modern Italy (1993)Human Development Report (2001)Participatory development, complicity and desire (2005)Rethinking transboundary waters: A critical hydropolitics of the Mekong basin (2006)Empowering young people and strengthening resilience: youth-centred participatory video as a tool for climate change adaptation and disaster risk reduction (2013)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)Organizing and the Process of Sensemaking (2005)2 How Actors Change Institutions: Towards a Theory of Institutional Entrepreneurship (2009)Institutional Complexity and Organizational Responses (2011)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Fashion waves in information systems research and practice (2009)Project portfolios in dynamic environments: Organizing for uncertainty (2011)Optimal Distinctiveness in the Console Video Game Industry: An Exemplar-Based Model of Proto-Category Evolution (2018)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Basics of qualitative research : techniques and procedures for developing grounded theory (1998)Constructing grounded theory : a practical guide through qualitative analysis (2006)Customer experience management: toward implementing an evolving marketing concept (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Customer experience: fundamental premises and implications for research (2020)The social psychology of organizing (1969)The Social Construction of Facts and Artefacts: or How the Sociology of Science and the Sociology of Technology might Benefit Each Other (1984)Sensemaking in Organizations (1996)New market creation through transformation (2005)What to do next? 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References

  • 2001Cultural entrepreneurship: stories, legitimacy, and the acquisition of resources2,334 cited
  • 2010Fair society, healthy lives : the Marmot Review : strategic review of health inequalities in England post-2010.1,404 cited
  • 2007Fundamentals of service science1,359 cited
  • 2012This is Service Design Thinking: Basics – Tools – Cases798 cited
  • 2011Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting681 cited
  • 1999Sociocognitive Dynamics in a Product Market588 cited
  • 2005Relocating Participation within a Radical Politics of Development498 cited
  • 2009The Handbook of Social Research Ethics292 cited
  • 2011Designing for Service as One Way of Designing Services272 cited
  • 2006When Fashion is Fleeting: Transitory Collective Beliefs and the Dynamics of TQM Consulting233 cited
  • 2007Creative Communities. People inventing sustainable ways of living.193 cited
  • 2011Service Design - a conceptualization of an emerging practice35 cited
  • 2012Embedding service design: the long and the short of it.30 cited
  • 2014Experience-based Co design and Healthcare Improvement: Realising Participatory Design in the Public Sector14 cited

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