Knowledge Management: Current Issues and Challenges

Abstract

From the Publisher: This scholarly discussion of managerial challenges details the most recent research on how organizations can better create, share, and exploit knowledge. Spanning the business and public service context, the information provided covers practical issues such as measuring returns, establishing trust, and integrating technology. Also discussed are knowledge management systems, Internet support, and information systems development. Author Biography: Elayne Coakes is a senior lecturer in business information management at the University of Westminster. She is the author of Socio-Technical and Human Cognition Elements of Information Systems, The New Sociotech, and Knowledge Management in the Socio-Technical World.

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