A Dimensional Analysis of the Relationship between Psychological Empowerment and Effectiveness Satisfaction, and Strain

Gretchen Marie Spreitzer · Mark A. Kizilos · Stephen W Nason

1,061 citations0/0 files storedJournal of Management

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Job Satisfaction and Organizational Behavior Employee Performance and Management Workplace Health and Well-being

Abstract

This paper examines the contribution of each of the four dimensions in Thomas and Velthouse's (1990) multidimensional conceptualization of psychological empowerment in predicting three expected outcomes of empowerment: effectiveness, work satisfaction, and job-related strain. The literature on the four dimensions of empowerment (i.e., meaning, competence, self-determination, and impact) is reviewed and theoretical logic is developed linking the dimensions to specific outcomes. The expected relationships are tested on a sample of managers from diverse units of a manufacturing organization and then replicated on an independent sample of lower-level employees in a service organization using alternative measures of the outcome variables. The results, largely consistent across the two samples, suggest that different dimensions are related to different outcomes and that no single dimension predicts all three outcomes. These results indicate that employees need to experience each of the empowerment dimensions in order to achieve all of the hoped for outcomes of empowerment.

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References

1977Self-efficacy: Toward a unifying theory of behavioral change.1977Self-efficacy: Toward a unifying theory of behavioral change.1979Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign 1987Leadership and Performance beyond Expectations 1976Motivation through the design of work: test of a theory 1995PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION.1988The Empowerment Process: Integrating Theory and Practice 1967Work and the Nature of Man.

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1999BEYOND SELF-MANAGEMENT: ANTECEDENTS AND CONSEQUENCES OF TEAM EMPOWERMENT.2004THE IMPACT OF TEAM EMPOWERMENT ON VIRTUAL TEAM PERFORMANCE: THE MODERATING ROLE OF FACE-TO-FACE INTERACTION.2004TAKING EMPOWERMENT TO THE NEXT LEVEL: A MULTIPLE-LEVEL MODEL OF EMPOWERMENT, PERFORMANCE, AND SATISFACTION.2011The impacts of perceived organizational support and psychological empowerment on job performance: The mediating effects of organizational citizenship behavior 2000Charismatic leadership and follower effects

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