SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
The influence of social responsibility image relative to product and service quality on brand loyalty: an exploratory study of quick-service restaurants.
16 references·1 citing·45 second hop
The influence of social responsibility image relative to product and service quality on brand loyalty: an exploratory study of quick-service restaurants. (2010)The influence of social responsibility im…The relationship between corporate social responsibility and shareholder value: an empirical test of the risk management hypothesis (2008)The relationship between corp…Does It Pay to Be Green? A Systematic Overview (2008)Does It Pay to Be Green? A Sy…Reaping relational rewards from corporate social responsibility: The role of competitive positioning (2007)Reaping relational rewards fr…Exploring consumer attitude and behaviour towards green practices in the lodging industry in India (2007)Exploring consumer attitude a…The impact of perceived corporate social responsibility on consumer behavior (2005)The impact of perceived corpo…Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives (2004)Doing Better at Doing Good: W…Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis (2004)Corporate social responsibili…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Corporate Citizenship: Cultural Antecedents and Business Benefits (1999)Corporate Citizenship: Cultur…Analyzing the Commitment-Loyalty Link in Service Contexts (1999)Analyzing the Commitment-Loya…The Company and the Product: Corporate Associations and Consumer Product Responses (1997)The Company and the Product: …Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Conceptualizing, Measuring, a…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Brand Loyalty: Measurement and Management (1978)Brand Loyalty: Measurement an…Beliefs, Attitudes, and Values. (1969)Beliefs, Attitudes, and Value…Consumer Skepticism about Quick Service Restaurants’ Corporate Social Responsibility Activities (2020)Consumer Skepticism about Qui…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Self‐categorization, affective commitment and group self‐esteem as distinct aspects of social identity in the organization (2000)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Corporate Social Responsibility and Resource-Based Perspectives (2006)Maximizing Business Returns to Corporate Social Responsibility (CSR): The Role of CSR Communication (2010)The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness (2013)PORTFOLIO SELECTION* (1952)CAPITAL ASSET PRICES: A THEORY OF MARKET EQUILIBRIUM UNDER CONDITIONS OF RISK* (1964)The Social Responsibility of Business Is to Increase Its Profits (2007)Corporate Sustainability: First Evidence on Materiality (2016)Corporate green bonds (2021)Mandatory CSR and sustainability reporting: economic analysis and literature review (2021)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)The Commitment-Trust Theory of Relationship Marketing (1994)Some antecedents and outcomes of brand love (2006)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Towards the Sustainable Corporation: Win-Win-Win Business Strategies for Sustainable Development (1994)Toward a New Conception of the Environment-Competitiveness Relationship (1995)On Persistence in Mutual Fund Performance (1997)Green Human Resource Management: A Review and Research Agenda* (2012)The Porter Hypothesis at 20: Can Environmental Regulation Enhance Innovation and Competitiveness? (2013)Does Corporate Social Responsibility Lead to Superior Financial Performance? A Regression Discontinuity Approach (2015)Corporate Social Responsibility (1999)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Building Corporate Associations: Consumer Attributions for Corporate Socially Responsible Programs (2006)How can corporate social responsibility activities create value for stakeholders? A systematic review (2010)Economic Perspectives on Corporate Social Responsibility (2012)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Dimensions of Brand Personality (1997)Corporate Stakeholders and Corporate Finance (1987)Building Strong Brands (1995)What We Know and Don’t Know About Corporate Social Responsibility (2012)The Impact of Corporate Sustainability on Organizational Processes and Performance (2014)From Intentions to Actions: A Theory of Planned Behavior (1985)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The theory of planned behavior (1991)Frame Alignment Processes, Micromobilization, and Movement Participation (1986)Modernization, Cultural Change, and the Persistence of Traditional Values (2000)Modernization, cultural change, and democracy the human development sequence (2005)
this work references cited by second hop

References

  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1997The Company and the Product: Corporate Associations and Consumer Product Responses4,189 cited
  • 2008The relationship between corporate social responsibility and shareholder value: an empirical test of the risk management hypothesis3,151 cited
  • 2004Doing Better at Doing Good: When, Why, and How Consumers Respond to Corporate Social Initiatives2,319 cited
  • 2005The impact of perceived corporate social responsibility on consumer behavior2,063 cited
  • 1969Beliefs, Attitudes, and Values.1,835 cited
  • 2008Does It Pay to Be Green? A Systematic Overview1,757 cited
  • 1978Brand Loyalty: Measurement and Management1,629 cited
  • 2004Corporate social responsibility and consumers' attributions and brand evaluations in a product–harm crisis1,512 cited
  • 2007Reaping relational rewards from corporate social responsibility: The role of competitive positioning1,295 cited
  • 1999Corporate Citizenship: Cultural Antecedents and Business Benefits

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,229 cited
  • 2007Exploring consumer attitude and behaviour towards green practices in the lodging industry in India1,033 cited
  • 1999Analyzing the Commitment-Loyalty Link in Service Contexts987 cited
  • Cited by

    • 2020Consumer Skepticism about Quick Service Restaurants’ Corporate Social Responsibility Activities28 cited