In comparison with the interest in how people learn at work, there has been less focus on the questions of ?what? is learned and what different groups of workers need to know in order to do their jobs. This paper aims to contribute to debates on what it means to ?know? in the workplace. It provides illustrative material from current research in the food processing and retail sectors, drawing on interviews with employees at different levels of the occupational hierarchy, to add to the evidence base.
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