Cognitive and affective dimensions of trust in developing team performance

Ferda Erdem · Janset Ozen

196 citations0/0 files storedTeam Performance Management

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Team Dynamics and Performance Job Satisfaction and Organizational Behavior Sport Psychology and Performance

Abstract

In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work‐based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. As a result of these findings, it is strongly recommended that trust should be a primary value of the organisational culture, that behaviour which promotes trust and protection should be encouraged in teamwork, and that trustworthy behaviour should be treated as a measurement of performance for the purposes of employee appraisal.

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References

1995An Integrative Model Of Organizational Trust 1999Psychological Safety and Learning Behavior in Work Teams 1995AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS.1998The Experience and Evolution of Trust: Implications for Cooperation and Teamwork 1998Is Anybody out There? Antecedents of Trust in Global Virtual Teams 1996Organizational Responses to Crisis: The Centrality of Trust 1997The Impact of Cultural Values on Employee Resistance to Teams: Toward A Model of Globalized Self-Managing Work Team Effectiveness

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