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• 2016Role of value for money and service quality on behavioural intention: A study of full service and low cost airlines198 cited
• 2011Customer Satisfaction with Commercial Airlines: The Role of Perceived Safety and Purpose of Travel150 cited
• 2018Passengers’ intentions to use low-cost carriers: An extended theory of planned behavior model113 cited
• 2009New Europe, new low-cost air services108 cited
• 2014The evolving low-cost business model: Network implications of fare bundling and connecting flights in Europe105 cited
• 2006Determinants of selection of full-service airlines and low-cost carriers—A note on business travellers in South Africa103 cited
• 2012Passenger perceptions of the green image associated with airlines95 cited
• 2014Air transport liberalization and airport slot allocation: The case of the Northeast Asian transport market90 cited
• 2002Regional development in airlines and travel agents relationship87 cited
• 2005Leisure versus business passengers: Similarities, differences, and implications86 cited
• 2010Critical Issues in Air Transport Economics and Business85 cited
• 2005Observations of fundamental changes in the demand for aviation services84 cited
• 2012Passengers’ perceptions of airline lounges: Importance of attributes that determine usage and service quality measurement