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The decline of the traditional travel agent model · Study

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ArticleThe decline of the traditional travel agent model

José Ignacio Castillo-Manzano2010

OA

Articlebronze2010

The decline of the traditional travel agent model

José Ignacio Castillo-Manzano · Lourdes López Valpuesta

75 citations·0/0 files stored·Transportation Research Part E Logistics and Transportation Review

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Aviation Industry Analysis and Trends Diverse Aspects of Tourism Research Consumer Market Behavior and Pricing

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References

2003The development of initial trust in an online company by new customers 2002The future eTourism intermediaries 2005Passengers’ perceptions of low cost airlines and full service carriers: A case study involving Ryanair, Aer Lingus, Air Asia and Malaysia Airlines 2005Air transport and tourism—Perspectives and challenges for destinations, airlines and governments 2005An analysis of European low-cost airlines and their networks 2003eAirlines: strategic and tactical use of ICTs in the airline industry 2007Customer segmentation revisited: The case of the airline industry 2003How do the demands for airport services differ between full-service carriers and low-cost carriers?

Cited by

2013Check-in services and passenger behaviour: Self service technologies in airport systems 2023The value and structuring role of web APIs in digital innovation ecosystems: The case of the online travel ecosystem 2013Teaching History in the Digital Age 2019Which Future for Traditional Travel Agencies? A Dynamic Capabilities Approach 2013Mergers and acquisitions in shipping

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Details

Year2010

Typearticle

Published2010-01-22

VenueTransportation Research Part E Logistics and Transportation Review

ISSN-L1366-5545

Languageen

Citations75

Files0 public / 0

ShelfAviation Industry Analysis and Trends

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doi10.1016/j.tre.2009.12.009

openalex_workW2049020162

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2020Examining the influence of the social dimension of customer experience on trust towards travel agencies: The role of experiential predisposition in a multichannel context

2014Price dispersion, competition, and the role of online travel agents: Evidence from business routes in the Italian airline market

2010The city-airport connection in the low-cost carrier era: Implications for urban transport planning