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Adoption and usage of online shopping: An empirical analysis of the characteristics of “buyers” “browsers” and “non-internet shoppers”
16 references·16 citing·43 second hopsampled
Adoption and usage of online shopping: An empirical analysis of the characteristics of “buyers” “browsers” and “non-internet shoppers” (2006)Adoption and usage of online shopping: An…Attitude and age differences in online buying (2005)Attitude and age differences …Predicting online grocery buying intention: a comparison of the theory of reasoned action and the theory of planned behavior (2004)Predicting online grocery buy…Influences on the perceived risk of purchasing online (2004)Influences on the perceived r…Dynamic Conversion Behavior at E-Commerce Sites (2004)Dynamic Conversion Behavior a…Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model (2003)Predicting consumer intention…Factors Driving Consumer Intention to Shop Online: An Empirical Investigation (2003)Factors Driving Consumer Inte…Exploring motivations for consumer Web use and their implications for e‐commerce (2003)Exploring motivations for con…Consumer patronage and risk perceptions in Internet shopping (2003)Consumer patronage and risk p…A typology of online shoppers based on shopping motivations (2003)A typology of online shoppers…Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store (2002)Technology and the Customer I…Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service Quality Delivery thro…An online prepurchase intentions model (2001)An online prepurchase intenti…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…On Using Demographic Variables to Determine Segment Membership in Logit Mixture Models (1994)On Using Demographic Variable…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…PERILAKU BELANJA ONLINE DI INDONESIA: STUDI KASUS (2018)PERILAKU BELANJA ONLINE DI IN…Leveraging utilitarian perspective of online shopping to motivate online shoppers (2018)Leveraging utilitarian perspe…In-store or online shopping of search and experience goods: A hybrid choice approach (2018)In-store or online shopping o…Consumer values, fashion consciousness and behavioural intentions in the online fashion retail sector (2018)Consumer values, fashion cons…An Analysis of the Factors Influencing the Adoption of Online Shopping (2018)An Analysis of the Factors In…Online shopping intention in the context of data breach in online retail stores: An examination of older and younger adults (2016)Online shopping intention in …An Analysis of the Factors Affecting Online Purchasing Behavior of Pakistani Consumers (2014)An Analysis of the Factors Af…Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories (2013)Cross-channel free-riding con…Comparing retailer purchase patterns and brand metrics for in-store and online grocery purchasing (2013)Comparing retailer purchase p…The relationships between e-shopping and store shopping in the shopping process of search goods (2012)The relationships between e-s…Antecedents of Online Shopping Behavior in India: An Examination (2011)Antecedents of Online Shoppin…Internet retailing: the past, the present and the future (2010)Internet retailing: the past,…Examining drivers of online purchase intensity: Moderating role of adoption duration in sustaining post-adoption online shopping (2010)Examining drivers of online p…Why do customers utilize the internet as a retailing platform? (2009)Why do customers utilize the …A Profile of the Internet Shopper: Evidence from Six Countries (2009)A Profile of the Internet Sho…Substitution or complementarity? How the Internet changes city centre shopping (2006)Substitution or complementari…Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Self-efficacy: Toward a unifying theory of behavioral change. (1977)The acceptance and use of a virtual learning environment in China (2006)Consumer e-shopping acceptance: Antecedents in a technology acceptance model (2008)Information Privacy Research: an Interdisciplinary Review1 (2011)A Test of Services Marketing Theory: Consumer Information Acquisition Activities (1991)Consumer perceived risk: conceptualisations and models (1999)The role of perceived risk in the quality-value relationship: A study in a retail environment (1999)Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services (2010)Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Forty-five years of Journal of Business Research: A bibliometric analysis (2019)Why Do People Shop? (1972)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Development of a scale to measure the perceived benefits and risks of online shopping (2006)Customer Experience Management in Retailing: Understanding the Buying Process (2009)Understanding customers' repeat purchase intentions in B2C e‐commerce: the roles of utilitarian value, hedonic value and perceived risk (2012)Structural equation modeling in practice: A review and recommended two-step approach. (1988)The theory of planned behavior (1991)Predicting consumer intentions to purchase energy‐efficient products (2012)Risk, trust, and the interaction of perceived ease of use and behavioral control in predicting consumers’ use of social media for transactions (2017)Online Shopping Motives during the COVID-19 Pandemic—Lessons from the Crisis (2020)Situational Variables and Consumer Behavior (1975)The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)What drives consumers to shop online? A literature review (2004)The role of social presence in establishing loyalty in e-Service environments (2006)Customer Experience Management in Retailing: An Organizing Framework (2009)From Intentions to Actions: A Theory of Planned Behavior (1985)Temporal destination revisit intention: The effects of novelty seeking and satisfaction (2006)An integrative model of consumers' intentions to purchase travel online (2014)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)eTailQ: dimensionalizing, measuring and predicting etail quality (2003)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)An Updated and Streamlined Technology Readiness Index (2014)Dimensions of Consumer Expertise (1987)Constructive Consumer Choice Processes (1998)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)American Economic Review (2019)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 2002Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge2,727 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 2003Consumer patronage and risk perceptions in Internet shopping1,412 cited
  • 2003Predicting consumer intentions to use on-line shopping: the case for an augmented technology acceptance model1,218 cited
  • 2003A typology of online shoppers based on shopping motivations1,019 cited
  • 2002Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store942 cited
  • 2001An online prepurchase intentions model789 cited
  • 2004Predicting online grocery buying intention: a comparison of the theory of reasoned action and the theory of planned behavior547 cited
  • 2004Dynamic Conversion Behavior at E-Commerce Sites520 cited
  • 2003Exploring motivations for consumer Web use and their implications for e‐commerce409 cited
  • 2003Factors Driving Consumer Intention to Shop Online: An Empirical Investigation393 cited
  • 1994On Using Demographic Variables to Determine Segment Membership in Logit Mixture Models

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385 cited
  • 2005Attitude and age differences in online buying351 cited
  • 2004Influences on the perceived risk of purchasing online329 cited
  • Cited by

    • 2013Cross-channel free-riding consumer behavior in a multichannel environment: An investigation of shopping motives, sociodemographics and product categories230 cited
    • 2006Substitution or complementarity? How the Internet changes city centre shopping211 cited
    • 2018PERILAKU BELANJA ONLINE DI INDONESIA: STUDI KASUS205 cited
    • 2010Internet retailing: the past, the present and the future191 cited
    • 2016Online shopping intention in the context of data breach in online retail stores: An examination of older and younger adults165 cited
    • 2009A Profile of the Internet Shopper: Evidence from Six Countries143 cited
    • 2018Leveraging utilitarian perspective of online shopping to motivate online shoppers139 cited
    • 2011Antecedents of Online Shopping Behavior in India: An Examination134 cited
    • 2018In-store or online shopping of search and experience goods: A hybrid choice approach118 cited
    • 2009Why do customers utilize the internet as a retailing platform?115 cited
    • 2014An Analysis of the Factors Affecting Online Purchasing Behavior of Pakistani Consumers111 cited
    • 2012The relationships between e-shopping and store shopping in the shopping process of search goods110 cited
    • 2018Consumer values, fashion consciousness and behavioural intentions in the online fashion retail sector101 cited
    • 2010Examining drivers of online purchase intensity: Moderating role of adoption duration in sustaining post-adoption online shopping88 cited
    • 2018An Analysis of the Factors Influencing the Adoption of Online Shopping87 cited
    • 2013Comparing retailer purchase patterns and brand metrics for in-store and online grocery purchasing83 cited