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ArticleMen's shopping satisfaction and store preferences

Ivette M Torres2001

Article2001

Men's shopping satisfaction and store preferences

Ivette M Torres · Teresa A. Summers · Bonnie D. Belleau

61 citations·0/0 files stored·Journal of Retailing and Consumer Services

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Consumer Retail Behavior Studies Customer Service Quality and Loyalty Consumer Market Behavior and Pricing

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References

1993The Antecedents and Consequences of Customer Satisfaction for Firms 1991The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction 1987Predictability and Personalization in the Service Encounter 1990Customer participation in service production and delivery.1989Postpurchase communications by consumers 1984Modeling Choices Among Alternative Responses to Dissatisfaction 1981Sources of consumer satisfaction with retail outlets.

Cited by

2011Consumer culture and purchase intentions toward fashion apparel in Mexico 2017Help welcome or not: Understanding consumer shopping motivation in curated fashion retailing 2012Toward a shopping typology of primary male grocery shoppers 2011Exploring retail format choice among US males 2017Generational and family structural differences in male attitudes and orientations towards shopping 2012U.S. male generational cohorts: Retail format preferences, desired retail attributes, satisfaction and loyalty

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Year2001

Typearticle

Published2001-07-01

VenueJournal of Retailing and Consumer Services

ISSN-L0969-6989

Languageen

Citations61

Files0 public / 0

ShelfConsumer Retail Behavior Studies

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doi10.1016/s0969-6989(00)00024-2

openalex_workW1964363511

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2015

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