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An empirical investigation of mobile data service continuance: Incorporating the theory of planned behavior into the expectation–confirmation model
16 references·16 citing·28 second hopsampled
An empirical investigation of mobile data service continuance: Incorporating the theory of planned behavior into the expectation–confirmation model (2010)An empirical investigation of mobile data…A Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance (2006)The effects of post-adoption …Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle1 (2005)Model of Adoption of Technolo…Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context (2004)Customer Value, Satisfaction,…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Assessing IT Usage: The Role of Prior Experience (1995)Assessing IT Usage: The Role …Price Perceptions and Consumer Shopping Behavior: A Field Study (1993)Price Perceptions and Consume…Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Cognitive, Affective, and Att…Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 (1992)Extrinsic and Intrinsic Motiv…The theory of planned behavior (1991)The theory of planned behaviorPredicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior (1991)Predicting User Intentions: C…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…Neural network modeling of consumer satisfaction in mobile commerce: An empirical analysis (2021)Neural network modeling of co…Motivation and Continuance Intention towards Online Instruction among Teachers during the COVID-19 Pandemic: The Mediating Effect of Burnout and Technostress (2020)Motivation and Continuance In…How pre-adoption expectancies shape post-adoption continuance intentions: An extended expectation-confirmation model (2020)How pre-adoption expectancies…Exploring factors influencing students’ continuance intention to use the learning management system (LMS): a multi-perspective framework (2020)Exploring factors influencing…Continuance adoption of mobile-based payments in Covid-19 context: an integrated framework of health belief model and expectation confirmation model (2020)Continuance adoption of mobil…A meta-analysis of the quantitative studies in continuance intention to use an information system (2020)A meta-analysis of the quanti…Customers’ Expectation, Satisfaction, and Repurchase Intention of Used Products Online: Empirical Evidence From China (2019)Customers’ Expectation, Satis…An integrated framework for the adoption and continuance intention to use mobile payment apps (2019)An integrated framework for t…Travel app users’ continued use intentions: it’s a matter of value and trust (2018)Travel app users’ continued u…The effect of perceived security and grievance redressal on continuance intention to use M-wallets in a developing country (2018)The effect of perceived secur…Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory (2018)Determinants of loyalty to pu…Students' expectation, satisfaction, and continuance intention to use digital textbooks (2016)Students' expectation, satisf…Mobile social commerce: The booster for brand loyalty? (2016)Mobile social commerce: The b…Factors influencing continuance intention to use social network sites: The Facebook case (2015)Factors influencing continuan…Understanding Mobile Commerce Continuance Intentions: An Empirical Analysis of Chinese Consumers (2013)Understanding Mobile Commerce…Expectation–Confirmation Theory in Information System Research: A Review and Analysis (2011)Expectation–Confirmation Theo…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Coefficient Alpha and the Internal Structure of Tests (1951)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Diffusion of Innovations 1 (2019)From Intentions to Actions: A Theory of Planned Behavior (1985)The case for motivated reasoning. (1990)Managing Legitimacy: Strategic and Institutional Approaches (1995)The Emerging Field of Emotion Regulation: An Integrative Review (1998)Understanding Information Technology Usage: A Test of Competing Models (1995)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Inequity In Social Exchange (1965)Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R (2021)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1991The theory of planned behavior90,729 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 2017A Theory of Cognitive Dissonance18,122 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 1992Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 16,231 cited
  • 1991Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior4,215 cited
  • 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited
  • 1995Assessing IT Usage: The Role of Prior Experience2,887 cited
  • 2004Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context1,829 cited
  • 1993Price Perceptions and Consumer Shopping Behavior: A Field Study1,774 cited

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  • 2005Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle11,550 cited
  • 2006The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance1,338 cited
  • Cited by

    • 2020How pre-adoption expectancies shape post-adoption continuance intentions: An extended expectation-confirmation model305 cited
    • 2019An integrated framework for the adoption and continuance intention to use mobile payment apps302 cited
    • 2016Students' expectation, satisfaction, and continuance intention to use digital textbooks273 cited
    • 2015Factors influencing continuance intention to use social network sites: The Facebook case263 cited
    • 2018The effect of perceived security and grievance redressal on continuance intention to use M-wallets in a developing country255 cited
    • 2020Motivation and Continuance Intention towards Online Instruction among Teachers during the COVID-19 Pandemic: The Mediating Effect of Burnout and Technostress247 cited
    • 2013Understanding Mobile Commerce Continuance Intentions: An Empirical Analysis of Chinese Consumers228 cited
    • 2011Expectation–Confirmation Theory in Information System Research: A Review and Analysis220 cited
    • 2020Exploring factors influencing students’ continuance intention to use the learning management system (LMS): a multi-perspective framework204 cited
    • 2018Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory202 cited
    • 2020Continuance adoption of mobile-based payments in Covid-19 context: an integrated framework of health belief model and expectation confirmation model197 cited
    • 2016Mobile social commerce: The booster for brand loyalty?192 cited
    • 2020A meta-analysis of the quantitative studies in continuance intention to use an information system188 cited
    • 2021Neural network modeling of consumer satisfaction in mobile commerce: An empirical analysis157 cited
    • 2019Customers’ Expectation, Satisfaction, and Repurchase Intention of Used Products Online: Empirical Evidence From China153 cited
    • 2018Travel app users’ continued use intentions: it’s a matter of value and trust147 cited