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Needs Assessment, Street‐level Bureaucracy and the New Community Care
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Social Care and the Transformation of Welfare Governance (2008)Re-Shaping Social Care Services for Older People in England: Policy Development and the Problem of Achieving ‘Good Care’ (2013)A Theory of Cognitive Dissonance (1957)The social psychology of organizing (1969)Policymaking by Other Means (2013)A Theory of Cognitive Dissonance (2017)A Framework of High-Stakes Algorithmic Decision-Making for the Public Sector Developed through a Case Study of Child-Welfare (2021)Street-Level Bureaucrats at the Forefront of Pandemic Response: A Comparative Perspective (2021)Street-Level Bureaucracy: Dilemmas of the Individual in Public Services (1981)An Invitation of Reflexive Sociology (1993)An Invitation to Reflexive Sociology. 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(1974)The Culture of Control (2001)From Max Weber: Essays in Sociology (2014)Complaint-Oriented Policing: Regulating Homelessness in Public Space (2019)Theories of the Causes of Poverty (2019)Defund the Police: Moving Towards an Anti-Carceral Social Work (2020)Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service (1980)Synthesizing the Implementation Literature: The Ambiguity-Conflict Model of Policy Implementation (1995)Social Skill and the Theory of Fields (2001)Deliberation and Deliberative Organizational Routines in Frontline Decision-Making (2020)Recontextualizing street‐level bureaucracy in the developing world (2021)On the Frontline of Global Inequalities: A Decolonial Approach to the Study of Street-Level Bureaucracies (2023)Outline of a Theory of Practice (1977)Demarginalizing the Intersection of Race and Sex: A Black Feminist Critique of Antidiscrimination Doctrine, Feminist Theory, and Antiracist Politics [1989] (2018)Methods for the thematic synthesis of qualitative research in systematic reviews (2008)Methods for the synthesis of qualitative research: a critical review (2009)The Place of Knowledge in Constructing Social Work Identity: Validating Vagueness (2023)Subverting, challenging and working within bureaucratic and managerialist systems: strategies for upholding relationship-based social work practice (2024)The impact of bureaucracy and managerialism on relationship‐based practise: A mixed methods study of frontline social work in Northern Ireland (2024)
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  • 2004Challenging Diversity205 cited
  • 2013Dealing with Law in Migration Control145 cited
  • 2007Direct Payments and Social Work Practice: The Significance of 'Street-Level Bureaucracy' in Determining Eligibility144 cited
  • 2010Toward a Theoretical Framework for Ethical Decision Making of Street-Level Bureaucracy142 cited
  • 2004Challenging Diversity: Rethinking Equality and the Value of Difference128 cited
  • 2010Negotiating dilemmas in the practices of street‐level welfare work110 cited
  • 2019How social networks affect policy implementation: An analysis of street‐level bureaucrats' performance regarding a health policy99 cited
  • 2012Is ‘Candidacy’ a Useful Concept for Understanding Journeys through Public Services? A Critical Interpretive Literature Synthesis99 cited
  • 2017The Ambulance: Toward a Labor Theory of Poverty Governance92 cited
  • 2022Social Workers’ Experiences of Bureaucracy: A Systematic Synthesis of Qualitative Studies85 cited
  • 2014Discretionary Decision-Making in a Changing Context of Activation Policies and Welfare Reforms72 cited
  • 2006The discretion and power of street-level bureaucrats: an example from Swedish municipal eldercare70 cited
  • 2008Activation Policy in Action : A Street-Level Study of Social Assistance in the Swedish Welfare State66 cited

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  • 2010Social Work in the Context of Adult Social Care in England and the Resultant Implications for Social Work Education54 cited
  • 2011A LIPSKIAN ANALYSIS OF CHILD PROTECTION FAILURES FROM VICTORIA CLIMBIÉ TO ‘BABY P’: A STREET‐LEVEL RE‐EVALUATION OF JOINED‐UP GOVERNANCE152 cited
  • 2015The impact of co-production on frontline accountability: the case of the conciliation service50 cited