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Techniques for customer modelling in CRM · Study

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ArticleTechniques for customer modelling in CRM

Unknown author2001

Article2001

Techniques for customer modelling in CRM

Unknown author

10 citations·0/0 files stored·Journal of Financial Services Marketing

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Customer churn and segmentation Customer Service Quality and Loyalty Corporate Governance and Management

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References

1999CHAMP: A Prototype for Automated Cellular Churn Prediction

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2010A Hybrid Approach to Predict Churnother · 1 shared reference 2019Combining Sequential and Aggregated Data for Churn Prediction in Casual Freemium Gamesother · 1 shared reference 2009The Application of the Locally Linear Model Tree on Customer Churn Predictionother · 1 shared reference 2010Monitoring and backtesting churn modelsarticle · 1 shared reference 2009CMF: A framework to improve the management of customer churnother · 1 shared reference 2006Knowledge discovery on customer churn predictionother · 1 shared reference

Details

Year2001

Typearticle

Published2001-06-01

VenueJournal of Financial Services Marketing

ISSN-L1363-0539

Languageen

Citations10

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1057/palgrave.fsm.4770027

openalex_workW1965529552

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