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The impact of job satisfaction, adaptive selling behaviors and customer orientation on salesperson's performance: exploring the moderating role of selling experience
16 references·16 citing·35 second hopsampled
The impact of job satisfaction, adaptive selling behaviors and customer orientation on salesperson's performance: exploring the moderating role of selling experience (2013)The impact of job satisfaction, adaptive …A Beginner's Guide to Structural Equation Modeling (2015)A Beginner's Guide to Structu…Structural equation modelling: Adjudging model fit (2006)Structural equation modelling…Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development (2003)Understanding the Effect of C…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Emotional exhaustion as a predictor of job performance and voluntary turnover. (1998)Emotional exhaustion as a pre…Power analysis and determination of sample size for covariance structure modeling. (1996)Power analysis and determinat…Developing and Maintaining Trust in Work Relationships (1996)Developing and Maintaining Tr…Cultures and Organizations: Software of the Mind. (1993)Cultures and Organizations: S…Alternative Ways of Assessing Model Fit (1992)Alternative Ways of Assessing…Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness (1986)Knowledge, Motivation, and Ad…Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship". (1983)Job Satisfaction and the Good…The SOCO Scale: A Measure of the Customer Orientation of Salespeople (1982)The SOCO Scale: A Measure of …Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Coefficient Alpha and the Internal Structure of Tests (1951)Coefficient Alpha and the Int…PREDICTING JOB SATISFACTION AND WORK ENGAGEMENT BEHAVIOR IN THE COVID-19 PANDEMIC: A CONSERVATION OF RESOURCES THEORY APPROACH (2022)PREDICTING JOB SATISFACTION A…Understanding the Antecedents and Consequences of Service-Sales Ambidexterity: A Motivation-Opportunity-Ability (MOA) Framework (2021)Understanding the Antecedents…Understanding salesperson intention to use AI feedback and its influence on business-to-business sales outcomes (2021)Understanding salesperson int…The relationship between job satisfaction, turnover intentions and performance of Nigerian polytechnic lecturers with doctorate degrees (2021)The relationship between job …Systematic review of determinants of sales performance: Verbekeet al.’s (2011) classification extended (2020)Systematic review of determin…Intelligence quotient, job satisfaction, and job performance: The moderating role of personality type (2020)Intelligence quotient, job sa…When and how does sales manager physical attractiveness impact credibility: A test of two competing hypotheses (2019)When and how does sales manag…Frontline employee authenticity and its influence upon adaptive selling outcomes (2019)Frontline employee authentici…Value-based selling: a multi-component exploration (2018)Value-based selling: a multi-…The roles of political skill and intrinsic motivation in performance prediction of adaptive selling (2018)The roles of political skill …Impact of salesperson macro-adaptive selling strategy on job performance and satisfaction (2018)Impact of salesperson macro-a…Thought self-leadership strategies and sales performance: integrating selling skills and adaptive selling behavior as missing links (2017)Thought self-leadership strat…The combined effect of customer perceptions about a salesperson’s adaptive selling and selling orientation on customer trust in the salesperson: a contingency perspective (2016)The combined effect of custom…B2B commitment building in emerging markets: the case of Brazil (2016)B2B commitment building in em…The influence of sales force technology use on outcome performance (2015)The influence of sales force …Panacea or paradox? The moderating role of ethical climate (2015)Panacea or paradox? The moder…Significance tests and goodness of fit in the analysis of covariance structures. (1980)Structural Equations with Latent Variables. (1991)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Evaluating the use of exploratory factor analysis in psychological research. 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(1998)Exchange and Power in Social Life (2017)Measurement and prediction (1950)Intraclass correlations: Uses in assessing rater reliability. (1979)The Pittsburgh sleep quality index: A new instrument for psychiatric practice and research (1989)The theory of planned behavior (1991)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Reporting Structural Equation Modeling and Confirmatory Factor Analysis Results: A Review (2006)Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)PLS-SEM: Indeed a Silver Bullet (2011)Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences (2002)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)User Acceptance of Information Technology: Toward A Unified View1 (2003)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1951Coefficient Alpha and the Internal Structure of Tests43,892 cited
  • 1992Alternative Ways of Assessing Model Fit27,192 cited
  • 1993Cultures and Organizations: Software of the Mind.17,690 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics13,274 cited
  • 1996Power analysis and determination of sample size for covariance structure modeling.10,386 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics9,798 cited
  • 2015A Beginner's Guide to Structural Equation Modeling6,602 cited
  • 1983Job Satisfaction and the Good Soldier: The Relationship Between Affect and Employee "Citizenship".2,838 cited
  • 1996Developing and Maintaining Trust in Work Relationships2,624 cited
  • 2006Structural equation modelling: Adjudging model fit2,615 cited
  • 1998Emotional exhaustion as a predictor of job performance and voluntary turnover.1,680 cited
  • 1982The SOCO Scale: A Measure of the Customer Orientation of Salespeople1,547 cited

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  • 2003Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development1,490 cited
  • 1986Knowledge, Motivation, and Adaptive Behavior: A Framework for Improving Selling Effectiveness1,227 cited
  • Cited by

    • 2021Understanding the Antecedents and Consequences of Service-Sales Ambidexterity: A Motivation-Opportunity-Ability (MOA) Framework87 cited
    • 2015The influence of sales force technology use on outcome performance83 cited
    • 2017Thought self-leadership strategies and sales performance: integrating selling skills and adaptive selling behavior as missing links81 cited
    • 2018Impact of salesperson macro-adaptive selling strategy on job performance and satisfaction74 cited
    • 2022PREDICTING JOB SATISFACTION AND WORK ENGAGEMENT BEHAVIOR IN THE COVID-19 PANDEMIC: A CONSERVATION OF RESOURCES THEORY APPROACH68 cited
    • 2016The combined effect of customer perceptions about a salesperson’s adaptive selling and selling orientation on customer trust in the salesperson: a contingency perspective60 cited
    • 2018The roles of political skill and intrinsic motivation in performance prediction of adaptive selling60 cited
    • 2020Systematic review of determinants of sales performance: Verbekeet al.’s (2011) classification extended53 cited
    • 2021Understanding salesperson intention to use AI feedback and its influence on business-to-business sales outcomes50 cited
    • 2019Frontline employee authenticity and its influence upon adaptive selling outcomes48 cited
    • 2020Intelligence quotient, job satisfaction, and job performance: The moderating role of personality type42 cited
    • 2015Panacea or paradox? The moderating role of ethical climate39 cited
    • 2018Value-based selling: a multi-component exploration39 cited
    • 2019When and how does sales manager physical attractiveness impact credibility: A test of two competing hypotheses39 cited
    • 2016B2B commitment building in emerging markets: the case of Brazil38 cited
    • 2021The relationship between job satisfaction, turnover intentions and performance of Nigerian polytechnic lecturers with doctorate degrees37 cited