Citation map · Study

SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

Why do users switch to a disruptive technology? An empirical study based on expectation-disconfirmation theory

16 references·16 citing·37 second hopsampled

FromToDepth

this work references cited by second hop· second hop is a sample of the most-cited connections

References

1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
1988On the Evaluation of Structural Equation Models26,139 cited
1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
1989Structural Equations with Latent Variables17,500 cited
1991Structural Equations with Latent Variables.17,443 cited
1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
2003A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study6,477 cited
1986Technological Discontinuities and Organizational Environments6,124 cited
2010Satisfaction: a behavioral perspective on the consumer6,042 cited
1990Zero defections: quality comes to services.5,373 cited
1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
2000Information Rules: A Strategic Guide to the Network Economy4,394 cited
1999Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs13,697 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited

1995Customer Switching Behavior in Service Industries: An Exploratory Study2,903 cited

Cited by

2017Developing and validating a technology upgrade model105 cited
2019Toward a refined conceptualization of IS discontinuance: Reflection on the past and a way forward102 cited
2018Wearable health information systems intermittent discontinuance85 cited
2019Understanding Facebook to Instagram migration: a push-pull migration model perspective85 cited
2019To stay or not to stay? Discontinuance intention of gamification apps84 cited
2022Contextual factors of disruptive innovation: A systematic review and framework74 cited
2019Extending a TAM–TTF model with perceptions toward telematics adoption73 cited
2018An integrative framework for customer switching behavior71 cited
2020Understanding social media discontinuance from social cognitive perspective: Evidence from Facebook users63 cited
2020From traditional wristwatch to smartwatch: Understanding the relationship between innovation attributes, switching costs and consumers' switching intention56 cited
2016User Satisfaction Research in Information Systems: Historical Roots and Approaches54 cited
2023Employees’ proactiveness on enterprise social media and social consequences: An integrated perspective of social network and social exchange theories54 cited
2021Omnichannel retailing: does it empower consumers and influence patronage?47 cited
2022A dedication-constraint model of consumer switching behavior in mobile payment applications44 cited
2018A framework for disruptive innovation43 cited
2023Determinants of continuance intention to use gamification applications for task management: an extension of technology continuance theory37 cited