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• 2002Customer satisfaction and retail banking: an assessment of some of the key antecedents of customer satisfaction in retail banking644 cited
• 2015Service quality perception and customer satisfaction in Islamic banks of Pakistan: the modified SERVQUAL model357 cited
• 2015Consumer attitudes and purchase intentions toward Islamic banks: the influence of religiosity331 cited
• 2011Determinants of customers' intention to use Islamic personal financing289 cited
• 2008An examination of the relationship between service quality perception and customer satisfaction279 cited
• 2018Trust, commitment, customer intimacy and customer loyalty in Islamic banking relationships257 cited
• 2008An empirical survey of individual consumer, business firm and financial institution attitudes towards Islamic methods of finance210 cited
• 2011Customer's criteria for selecting an Islamic bank: evidence from Pakistan205 cited
• 2019The intention to use Islamic banking: an exploratory study to measure Islamic financial literacy191 cited
• 2012Is Religiosity an Important Factor in Influencing the Intention to Undertake Islamic Home Financing in Klang Valley187 cited
• 2009Clients of conventional and Islamic banks in Bahrain184 cited
• 2011Investor sentiment and calendar anomaly effects: A case study of the impact of Ramadan on Islamic Middle Eastern markets155 cited
• 2013