RELATIONSHIP BETWEEN BURNOUT AND PERFORMANCE

Abstract

This paper seeks to clarify the nature of the relationship between burnout and both perceived and actual performance. A sample was chosen for whom a clear and objective measure of actual performance was available. This was a group of 95 mid-career MBA students, for whom examination scores were obtained. A questionnaire containing items assessing burnout and perceived performance was administered. There were significant positive correlations between the measure of burnout and the items assessing perceived performance, particularly those reflecting self-esteem. There was no significant association between the measure of burnout and actual performance. It is suggested that (i) a clear distinction between actual and perceived performance be made in the burnout literature; (ii) it is premature to assume burnout will lead to an actual decline in performance; (iii) the notion of deteriorating perceived performance in relation to burnout may have more to do with general feelings of self-esteem than performance or accomplishment per se.

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