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Post-adoption behavior of users of Internet Service Providers
16 references·11 citing·30 second hop
Post-adoption behavior of users of Internet Service Providers (2007)Post-adoption behavior of users of Intern…Diffusion of Innovations 1 (2019)Diffusion of Innovations 1A Comprehensive Conceptualization of Post-Adoptive Behaviors Associated with Information Technology Enabled Work Systems1 (2005)A Comprehensive Conceptualiza…A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems (2005)A comprehensive conceptualiza…Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test1 (2004)Understanding Changes in Beli…User Acceptance Enablers in Individual Decision Making About Technology: Toward an Integrated Model (2002)User Acceptance Enablers in I…Social Research Methods: Qualitative and Quantitative Approaches (2002)Social Research Methods: Qual…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…An empirical analysis of the antecedents of electronic commerce service continuance (2001)An empirical analysis of the …A perception-based model for EDI adoption in small businesses using a technology–organization–environment framework (2001)A perception-based model for …A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)A Theoretical Extension of th…Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs1 (1999)Information Technology Adopti…Measuring Information Systems Service Quality: Concerns on the Use of the SERVQUAL Questionnaire1 (1997)Measuring Information Systems…Service Quality: A Measure of Information Systems Effectiveness (1995)Service Quality: A Measure of…Delivering quality service: balancing customer perceptions and expectations (1990)Delivering quality service: b…A Longitudinal Assessment of Consumer Satisfaction/Dissatisfaction: The Dynamic Aspect of the Cognitive Process (1983)A Longitudinal Assessment of …Understanding Attitudes and Predicting Social Behavior (1980)Understanding Attitudes and P…Technology discontinuance: a systematic literature review and research agenda (2025)Technology discontinuance: a …Investigating the antecedents to loyalty of Internet service providers in Thailand: developing a conceptual model (2024)Investigating the antecedents…Proposing the core contributor withdrawal theory (CCWT) to understand core contributor withdrawal from online peer-production communities (2018)Proposing the core contributo…Are You a Chocolate Lover? An Investigation of the Repurchase Behavior of Chocolate Consumers (2017)Are You a Chocolate Lover? An…Using Twitter to Increase Political Interest in Undergraduate Students (2016)Using Twitter to Increase Pol…The Moderating Role of Age in Customer Loyalty Formation Process (2016)The Moderating Role of Age in…From Marketing Communications to Brand Management: Factors Influencing Relationship Quality and Customer Retention (2015)From Marketing Communications…Factors Influencing the Continuance Use of Mobile Social Media:The Effect of Privacy Concerns (2015)Factors Influencing the Conti…User Experience and the Multi-Stage Adoption of Mobile Apps (2014)User Experience and the Multi…Achieving customer loyalty through service excellence in internet industry (2014)Achieving customer loyalty th…A Comparative Study of the Effects of Low and High Uncertainty Avoidance on Continuance Behavior (2010)A Comparative Study of the Ef…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)User Acceptance of Information Technology: Toward A Unified View1 (2003)Coefficient Alpha and the Internal Structure of Tests (1951)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Validation Guidelines for IS Positivist Research (2004)A Theory of Cognitive Dissonance (1957)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)The theory of planned behavior (1991)The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance (2006)Understanding e-learning continuance intention: An extension of the Technology Acceptance Model (2006)Explaining and predicting users’ continuance intention toward e-learning: An extension of the expectation–confirmation model (2009)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)From Intentions to Actions: A Theory of Planned Behavior (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)The Strength of Weak Ties (1973)Diffusion of innovations. (2003)The Nature of Theory in Information Systems1 (2006)Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Two Decades of Developments in Qualitative Inquiry (2002)Understanding and Evaluating Qualitative Research (2002)Metodologi Penelitian Kualitatif (2022)
this work references cited by second hop

References

  • 2019Diffusion of Innovations 137,320 cited
  • 1980Understanding Attitudes and Predicting Social Behavior25,805 cited
  • 2000A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies22,991 cited
  • 2002Social Research Methods: Qualitative and Quantitative Approaches8,851 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 1990Delivering quality service: balancing customer perceptions and expectations3,870 cited
  • 1999Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs13,697 cited
  • 1995Service Quality: A Measure of Information Systems Effectiveness1,765 cited
  • 2004Understanding Changes in Belief and Attitude Toward Information Tech Nology Usage: A Theoretical Model and Longitudinal Test11,764 cited
  • 2001An empirical analysis of the antecedents of electronic commerce service continuance1,441 cited
  • 2001A perception-based model for EDI adoption in small businesses using a technology–organization–environment framework1,335 cited
  • 2005A comprehensive conceptualization of post-adoptive behaviors associated with information technology enabled work systems1,035 cited
  • 2005A Comprehensive Conceptualization of Post-Adoptive Behaviors Associated with Information Technology Enabled Work Systems1945 cited

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2002
User Acceptance Enablers in Individual Decision Making About Technology: Toward an Integrated Model
922 cited
  • 1983A Longitudinal Assessment of Consumer Satisfaction/Dissatisfaction: The Dynamic Aspect of the Cognitive Process876 cited
  • 1997Measuring Information Systems Service Quality: Concerns on the Use of the SERVQUAL Questionnaire1600 cited
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    • 2017Are You a Chocolate Lover? An Investigation of the Repurchase Behavior of Chocolate Consumers25 cited
    • 2024Investigating the antecedents to loyalty of Internet service providers in Thailand: developing a conceptual model24 cited
    • 2016The Moderating Role of Age in Customer Loyalty Formation Process24 cited
    • 2010A Comparative Study of the Effects of Low and High Uncertainty Avoidance on Continuance Behavior18 cited
    • 2016Using Twitter to Increase Political Interest in Undergraduate Students13 cited
    • 2015Factors Influencing the Continuance Use of Mobile Social Media:The Effect of Privacy Concerns12 cited
    • 2018Proposing the core contributor withdrawal theory (CCWT) to understand core contributor withdrawal from online peer-production communities11 cited
    • 2014User Experience and the Multi-Stage Adoption of Mobile Apps8 cited
    • 2025Technology discontinuance: a systematic literature review and research agenda7 cited