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The Client Role in Staff Burn‐Out

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References

1974Staff Burn‐Out5,430 cited
1978Characteristics of Staff Burnout in Mental Health Settings700 cited
1977The burn-out syndrome in the day care setting511 cited

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2004The customer is not always right: customer aggression and emotion regulation of service employees936 cited
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1983Emotional Exhaustion in a High Stress Organization463 cited
1982Burnout: Summary and Future Research451 cited
2011Free to be you and me: A climate of authenticity alleviates burnout from emotional labor.423 cited
2014The role of mindfulness and psychological capital on the well-being of leaders.400 cited
1997Inauthenticity and Depression388 cited
1998Affectivity, Organizational Stressors, and Absenteeism: A Causal Model of Burnout and Its Consequences351 cited
1999The Role of Emotional Exhaustion in Sales Force Attitude and Behavior Relationships345 cited
2004Factors affecting student burnout and academic achievement in multiple enrollment programs in Taiwan’s technical–vocational colleges311 cited
1984Coping with job stress and burnout in the human services.296 cited

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2007EMOTIONAL EXHAUSTION AND TURNOVER INTENTION IN HUMAN SERVICE OCCUPATIONS: THE PROTECTIVE ROLE OF COWORKER SUPPORT285 cited

2002Stress‐related aftermaths to workplace politics: the relationships among politics, job distress, and aggressive behavior in organizations266 cited

2016Systematic Review of Mindfulness Practice for Reducing Job Burnout250 cited

1983Phases of Progressive Burnout and Their Work Site Covariants: Critical Issues in OD Research and Praxis215 cited

2022When Perceptions of Public Service Harms the Public Servant: Predictors of Burnout and Compassion Fatigue in Government208 cited