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Connection between customer emotions and relationship quality in online music services
16 references·5 citing·38 second hop
Connection between customer emotions and relationship quality in online music services (2009)Connection between customer emotions and …Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Understanding Information Sys…The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)The role of positive emotions…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …An Integrative Model Of Organizational Trust (1995)An Integrative Model Of Organ…AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS. (1995)AFFECT- AND COGNITION-BASED T…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Lisrel 8: Structural Equation Modeling With the Simplis Command Language (1993)Lisrel 8: Structural Equation…Emotion And Adaptation (1991)Emotion And AdaptationStructural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A circumplex model of affect. (1980)A circumplex model of affect.Review of Psychometric theory (2nd ed.). (1979)Review of Psychometric theory…Pet attachment, experiential satisfaction and experiential loyalty in medical tourism for pets (2021)Pet attachment, experiential …Critical success factors of online music streaming services - a case study of applying the fuzzy cognitive maps method (2016)Critical success factors of o…User satisfaction evaluation of microblogging services in China: using the tetra-class model (2014)User satisfaction evaluation …Shiny happy people buying: the role of emotions on personalized e-shopping (2014)Shiny happy people buying: th…Antecedentes sociales y psicológicos del compromiso comunitario. Un análisis del comportamiento del usuario de una red social de relaciones (2012)Antecedentes sociales y psico…Markets and Hierarchies: Analysis and Antitrust Implications. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1980A circumplex model of affect.16,320 cited
  • 2001The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions.16,136 cited
  • 1995An Integrative Model Of Organizational Trust15,026 cited
  • 1991Emotion And Adaptation12,682 cited
  • 1979Review of Psychometric theory (2nd ed.).11,425 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 2001Understanding Information Systems Continuance: An Expectation-Confirmation Model18,741 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1993Lisrel 8: Structural Equation Modeling With the Simplis Command Language7,691 cited
  • 1995AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS.7,320 cited
  • 1999Whence Consumer Loyalty?

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7,319 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • Cited by

    • 2014Shiny happy people buying: the role of emotions on personalized e-shopping140 cited
    • 2021Pet attachment, experiential satisfaction and experiential loyalty in medical tourism for pets27 cited
    • 2016Critical success factors of online music streaming services - a case study of applying the fuzzy cognitive maps method12 cited
    • 2012Antecedentes sociales y psicológicos del compromiso comunitario. Un análisis del comportamiento del usuario de una red social de relaciones9 cited
    • 2014User satisfaction evaluation of microblogging services in China: using the tetra-class model8 cited