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Animosity, subjective norms, and anticipated emotions during an international crisis

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References

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2004

Why We Boycott: Consumer Motivations for Boycott Participation

921 cited

2003Angry Customers don't Come Back, They Get Back: The Experience and Behavioral Implications of Anger and Dissatisfaction in Services897 cited

Cited by

2013To purchase or not to purchase US products: role of religiosity, animosity, and ethno-centrism among Malaysian consumers116 cited
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2016An examination of the status and evolution of country image research102 cited
2011Exploring the animosity domain and the role of affect in a cross-national context91 cited
2019Why consumer animosity reduces product quality perceptions: The role of extreme emotions in international crises89 cited
2020Why do Airbnb hosts discriminate? Examining the sources and manifestations of discrimination in host practice76 cited
2022Effect of consumer animosity on boycott campaigns in a cross-cultural context: Does consumer affinity matter?64 cited
2019Personality Traits, Consumer Animosity, and Foreign Product Avoidance: The Moderating Role of Individual Cultural Characteristics62 cited
2012Does cultural similarity matter? Extending the animosity model from a new perspective57 cited
2011Using Formative Measures in International Marketing Models: A Cautionary Tale Using Consumer Animosity as an Example57 cited
2020Behavioral intention of “digital natives” toward adapting the online education system in higher education46 cited
2019Acting on anger: Cultural value moderators of the effects of consumer animosity46 cited
2013The longitudinal effects of a two‐dimensional consumer animosity42 cited
2017Outbreaks of animosity against the West in China: effects on local brand consumption40 cited
2019Individual Cultural Values and Consumer Animosity: Chinese Consumers’ Attitude Toward American Products40 cited
2022More than just empathy: The influence of moral emotions on boycott participation regarding products sourced from politically contentious regions39 cited