Article1988

The Quality of Work Life in the Federal Bureaucracy: Conceptualization and Measurement

20 citations0/0 files storedThe American Review of Public Administration

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Public Policy and Administration Research Employee Performance and Management Job Satisfaction and Organizational Behavior

Abstract

This paper uses a dimensionalization approach to explore the complex meaning of the quality of work life in the federal bureaucracy. Based on the 1979-80 Federal Employees Attitudes Survey, five distinct dimensions are delineated: supervision, relations with co-workers, job task, relations among work groups and economic well-being. The policy implications of the findings are briefly discussed.

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References

1979The Social Psychology of Organizations.1967The Social Psychology of Organizations.1977The Quality of American Life 1977Work Values and Job Rewards: A Theory of Job Satisfaction 1966Modern organization theory: A psychological and sociological study.1964The image of the federal service 1975The Craft Of Public Administration 1975Work, productivity, and job satisfaction

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2001The Dynamics of Group Learning in a Cohort: From Nonlearning to Transformative Learning 2001Teachers’ Multiple Roles and Skill Flexibility: Effects on Work Attitudes 1996Analysis of Job Satisfaction of the Federal White-Collar Work Force: Findings from the Survey of Federal Employees 2008The development and empirical validation of the Employee Satisfaction Index model 2012The effect of TQM on employee loyalty in transition economy, Serbia 2002Organizational Support of Career Development and Job Satisfaction

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