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Two decades of research on innovation in services: Which place for public services?
16 references·16 citing·35 second hopsampled
Two decades of research on innovation in services: Which place for public services? (2013)Two decades of research on innovation in …The Experience Economy (2012)The Experience EconomyNATIONAL SYSTEMS OF INNOVATION (2012)NATIONAL SYSTEMS OF INNOVATIONThe New Public Governance? (2010)The New Public Governance?The Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)The Service-dominant Logic of…The Oxford Handbook of Innovation (2006)The Oxford Handbook of Innova…The Skill Content of Recent Technological Change: An Empirical Exploration (2003)The Skill Content of Recent T…Open Innovation: The New Imperative for Creating and Profiting from Technology (2003)Open Innovation: The New Impe…The Skill Content of Recent Technological Change: An Empirical Exploration (2001)The Skill Content of Recent T…Innovation in services (1997)Innovation in servicesCreating public value: strategic management in government (1996)Creating public value: strate…Creating public value : strategic management in government (1995)Creating public value : strat…American universities and technical advance in industry (1994)American universities and tec…Servitization of business: Adding value by adding services (1988)Servitization of business: Ad…Sectoral patterns of technical change: Towards a taxonomy and a theory (1984)Sectoral patterns of technica…Patterns of Industrial Innovation (1978)Patterns of Industrial Innova…An Inquiry into the Nature and Causes of the Wealth of Nations (1776)An Inquiry into the Nature an…A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas (2023)A critical review of technolo…Service products and productization (2021)Service products and producti…Towards a servitization of innovation networks: a mapping (2019)Towards a servitization of in…Empowering Leadership and Individual Readiness to Change: the Role of People Dimension and Work Method (2019)Empowering Leadership and Ind…Critical factors for lean and innovation in services: from a systematic review to an empirical investigation (2019)Critical factors for lean and…Understanding social innovation in services industries (2018)Understanding social innovati…KIBS as both innovators and knowledge intermediaries in the innovation process: Intermediation as a contingent role (2018)KIBS as both innovators and k…Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing (2017)Role of marketing and technol…Design, learning networks and service innovation (2017)Design, learning networks and…Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning (2017)Big Data, Big Insights? Advan…Sleeping Beauties and their princes in innovation studies (2016)Sleeping Beauties and their p…Open innovation in the public sector: A research agenda (2016)Open innovation in the public…Between bricolage and breakthroughs—framing the many faces of public sector innovation (2016)Between bricolage and breakth…Productisation: A review and research agenda (2015)Productisation: A review and …Portraying innovation in the public service of Brazil: Frameworks, systematization and characterization (2015)Portraying innovation in the …Perceptions and practices of innovation in retailing (2015)Perceptions and practices of …Economic Welfare and the Allocation of Resources for Invention (1962)An Evolutionary Theory of Economic Change. 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(2016)Robots and Jobs: Evidence from US Labor Markets (2019)The Quarterly Journal of Economics (2024)MONOPOLISTIC COMPETITION AND OPTIMUM PRODUCT DIVERSITY (1975)The Tacit Dimension (1997)Trends in U.S. Wage Inequality: Revising the Revisionists (2008)Skills, Tasks and Technologies: Implications for Employment and Earnings (2010)Explaining Job Polarization: Routine-Biased Technological Change and Offshoring (2014)TIME AN TRANSITION IN WORK TEAMS: TOWARD A NEW MODEL OF GROUP DEVELOPMENT. (1988)Entry, Exit, Growth, and Innovation over the Product Life Cycle (1996)Aging, Obsolescence, and Organizational Innovation (2000)New Public Management Is Dead--Long Live Digital-Era Governance (2005)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management (2014)Exploring the financial consequences of the servitization of manufacturing (2008)The servitization of manufacturing (2009)Industrial Product-Service Systems—IPS 2 (2010)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Business Model Innovation: Opportunities and Barriers (2009)The Business Model: Recent Developments and Future Research (2011)Clusters and knowledge: local buzz, global pipelines and the process of knowledge creation (2004)Finance and Growth: Theory and Evidence (2004)The building blocks of economic complexity (2009)One size fits all? (2005)A review of innovation research in tourism (2009)Effects of innovation types on firm performance (2011)
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References

  • 1776An Inquiry into the Nature and Causes of the Wealth of Nations13,952 cited
  • 2003Open Innovation: The New Imperative for Creating and Profiting from Technology9,367 cited
  • 2003The Skill Content of Recent Technological Change: An Empirical Exploration6,194 cited
  • 1984Sectoral patterns of technical change: Towards a taxonomy and a theory6,106 cited
  • 2006The Oxford Handbook of Innovation5,922 cited
  • 1978Patterns of Industrial Innovation3,340 cited
  • 1988Servitization of business: Adding value by adding services2,640 cited
  • 2001The Skill Content of Recent Technological Change: An Empirical Exploration2,587 cited
  • 1996Creating public value: strategic management in government2,551 cited
  • 1995Creating public value : strategic management in government2,353 cited
  • 2012The Experience Economy1,886 cited
  • 1997Innovation in services1,798 cited
  • 2006The Service-dominant Logic of Marketing: Dialog, Debate, and Directions1,671 cited
  • 2010The New Public Governance?1,569 cited
  • 1994American universities and technical advance in industry1,429 cited
  • 2012NATIONAL SYSTEMS OF INNOVATION

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1,380 cited

Cited by

  • 2017Big Data, Big Insights? Advancing Service Innovation and Design With Machine Learning205 cited
  • 2016Between bricolage and breakthroughs—framing the many faces of public sector innovation135 cited
  • 2023A critical review of technology-driven service innovation in hospitality and tourism: current discussions and future research agendas124 cited
  • 2016Open innovation in the public sector: A research agenda117 cited
  • 2015Perceptions and practices of innovation in retailing111 cited
  • 2017Design, learning networks and service innovation78 cited
  • 2018Understanding social innovation in services industries75 cited
  • 2015Productisation: A review and research agenda72 cited
  • 2017Role of marketing and technological innovation on store equity, satisfaction and word-of-mouth in retailing72 cited
  • 2018KIBS as both innovators and knowledge intermediaries in the innovation process: Intermediation as a contingent role62 cited
  • 2019Towards a servitization of innovation networks: a mapping54 cited
  • 2019Critical factors for lean and innovation in services: from a systematic review to an empirical investigation54 cited
  • 2019Empowering Leadership and Individual Readiness to Change: the Role of People Dimension and Work Method48 cited
  • 2016Sleeping Beauties and their princes in innovation studies46 cited
  • 2021Service products and productization46 cited
  • 2015Portraying innovation in the public service of Brazil: Frameworks, systematization and characterization44 cited