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The effect of information technologies on TQM: An initial analysis

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References

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1996Paradox Lost? Firm-Level Evidence on the Returns to Information Systems Spending2,114 cited
1997Information technology as competitive advantage: the role of human, business, and technology resources2,087 cited
1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
1994A framework for quality management research and an associated measurement instrument1,968 cited
1996Development and Validation of TQM Implementation Constructs1,773 cited
1999Adoption of new information technologies in rural small businesses1,108 cited
1993The corporation of the 1990s: Information technology and organizational transformation886 cited
2000Information Technology and Productivity: Evidence from Country-Level Data884 cited
2002Quality management re‐visited: a reflective review and agenda for future research720 cited
1997The Substitution of Information Technology for Other Factors of Production: A Firm Level Analysis499 cited
1999The development of a tool for measuring the perceived impact of information technology on work483 cited
1991The Effects of Organizational Context on Quality Management: An Empirical Investigation390 cited
1993Measuring the Organizational Impact of Information Technology Investment: An Exploratory Study

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380 cited

2000Strategy, advanced manufacturing technology and performance: empirical evidence from U.S. manufacturing firms312 cited

1994An Assessment of the Productivity Impact of Information Technologies292 cited

Cited by

2019TQM practices and its performance effects – an integrated model72 cited
2018Establishing relationship between TQM practices and employee performance: The mediating role of change readiness70 cited
2011Effect of IT and quality management on performance70 cited
2014Exploring the relationship between information technology competence and quality management63 cited
2012Information technology‐enabled quality performance: an exploratory study52 cited
2006IT use in supporting TQM initiatives: an empirical investigation45 cited
2011Quality management in China: the effects of firm characteristics and cultural profile41 cited
2013An empirical investigation of information systems interoperability business value in European firms39 cited
2017Enhancing customer satisfaction through total quality management practices – an empirical examination39 cited
2005Determining the impact of quality management practices and purchasing‐related information systems on purchasing performance39 cited
2013Integration of EFQM framework and quality information systems37 cited
2018Associations between organisational factors, TQM and competitive advantage36 cited
2008A structural model of the impact of Quality Management Practices and purchasing-related Information Systems on purchasing performance: A TQM perspective33 cited
2010Assessing the impact of information technology on firm performance using canonical correlation analysis26 cited
2016Critical linkages between quality management practices and performance from Indian IT enabled service SMEs26 cited
2009An empirical investigation of the moderating effects of BPR and TQM on ICT business value23 cited