Continuing professional development and workplace learning – 14

Ian W. Smith

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Organizational Change and Leadership Organizational Learning and Leadership Organizational Management and Change

Abstract

Purpose The purpose of this paper is to examine the role of communication during organisational change. Design/methodology/approach The paper outlines five key rules for good organisational communication along with a suggested four‐phase framework for communicating effectively during times of change. Findings The paper finds that the role of communication during organisational change is important. Originality/value The paper provides a useful set of rules for good communication during organisational change.

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2002Change communication: using strategic employee communication to facilitate major change 1996Why Transformation Efforts Fail 2005Achieving readiness for organisational change 2003Exploring the role of internal communication during organisational change 2006Continuing professional development and workplace learning – 15 2005Continuing professional development and workplace learning 13 2005Continuing professional development and workplace learning 11

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2013Employee Engagement and Change Management 2022Leadership style types: The Importance of Organizational Culture and Change Management

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