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The Dynamics of Long-Term Business-to-Business Exchange Relationships · Study

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ArticleThe Dynamics of Long-Term Business-to-Business Exchange Relationships

Pratibha A. Dabholkar1994

Article1994

The Dynamics of Long-Term Business-to-Business Exchange Relationships

Pratibha A. Dabholkar · Wesley James Johnston · A. S. Cathey

205 citations·0/0 files stored·Journal of the Academy of Marketing Science

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Conflict Management and Negotiation Customer Service Quality and Loyalty Social Power and Status Dynamics

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References

1987The Economic Institutions of Capitalism 1987Developing Buyer-Seller Relationships 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships 1970Role Conflict and Ambiguity in Complex Organizations 1988Assessing Advantage: A Framework for Diagnosing Competitive Superiority 1992Do Norms Matter in Marketing Relationships?1990Alliances in Industrial Purchasing: The Determinants of Joint Action in Buyer-Supplier Relationships 1985A Role Theory Perspective on Dyadic Interactions: The Service Encounter

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Year1994

Typearticle

Published1994-03-01

VenueJournal of the Academy of Marketing Science

ISSN-L0092-0703

Languageen

Citations205

Files0 public / 0

ShelfConflict Management and Negotiation

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doi10.1177/0092070394222003

openalex_workW1972110191

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