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Consumer brand relationships: an investigation of two alternative models
16 references·16 citing·30 second hopsampled
Consumer brand relationships: an investigation of two alternative models (2008)Consumer brand relationships: an investig…Advances in Consumer Research (2025)Advances in Consumer ResearchHandbook of Social Psychology (2013)Handbook of Social PsychologySatisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…On the practice of dichotomization of quantitative variables. (2002)On the practice of dichotomiz…Brand Community (2001)Brand CommunityThe Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships (1999)The Different Roles of Satisf…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…The Psychology of Attitudes (1997)The Psychology of AttitudesThe Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Self-Perception Theory (1972)Self-Perception TheoryUnderstanding sustained usage of health and fitness apps: Incorporating the technology acceptance model with the investment model (2020)Understanding sustained usage…Model selection uncertainty and multimodel inference in partial least squares structural equation modeling (PLS-SEM) (2020)Model selection uncertainty a…Consumer – green brand relationships: revisiting benefits, relationship quality and outcomes (2019)Consumer – green brand relati…Building consumer–brand relationships through brand experience and brand identification (2018)Building consumer–brand relat…The differential impact of brand loyalty on traditional and online word of mouth: The moderating roles of self-brand connection and the desire to help the brand (2017)The differential impact of br…Brand experience and customer citizenship behavior: the role of brand relationship quality (2017)Brand experience and customer…The role of social network websites in the consumer–brand relationship (2014)The role of social network we…The effect of product category on consumer brand relationships (2014)The effect of product categor…Nothing Can Tear Us Apart: The Effect of Brand Identity Fusion in Consumer–Brand Relationships (2013)Nothing Can Tear Us Apart: Th…Not All Repeat Customers Are the Same: Designing Effective Cross-Selling Promotion on the Basis of Attitudinal Loyalty and Habit (2013)Not All Repeat Customers Are …Trust, Commitment, and Older Women: Exploring Brand Attachment Differences in the Elderly Segment (2012)Trust, Commitment, and Older …The Commodification of Self‐Esteem: Branding and B ritish Teenagers (2012)The Commodification of Self‐E…Why brands should fear fearful consumers: How attachment style predicts retaliation (2011)Why brands should fear fearfu…The effects of brand relationship quality on responses to service failure of hotel consumers (2011)The effects of brand relation…Review of the theoretical underpinnings of loyalty programs (2011)Review of the theoretical und…Fostering international brand loyalty through committed and attached relationships (2010)Fostering international brand…Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Comparative fit indexes in structural models. (1990)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Stereotypes and prejudice: Their automatic and controlled components. (1989)Implicit social cognition: Attitudes, self-esteem, and stereotypes. (1995)Role congruity theory of prejudice toward female leaders. (2002)International Norm Dynamics and Political Change (1998)Whence Consumer Loyalty? (1999)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Bibliometric Methods in Management and Organization (2014)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 2025Advances in Consumer Research13,264 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2013Handbook of Social Psychology7,486 cited
  • 1997The Psychology of Attitudes7,143 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1972Self-Perception Theory5,236 cited
  • 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 2001Brand Community3,994 cited

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2002
On the practice of dichotomization of quantitative variables.
3,534 cited

Cited by

  • 2011Review of the theoretical underpinnings of loyalty programs274 cited
  • 2014The role of social network websites in the consumer–brand relationship224 cited
  • 2017The differential impact of brand loyalty on traditional and online word of mouth: The moderating roles of self-brand connection and the desire to help the brand193 cited
  • 2013Not All Repeat Customers Are the Same: Designing Effective Cross-Selling Promotion on the Basis of Attitudinal Loyalty and Habit177 cited
  • 2017Brand experience and customer citizenship behavior: the role of brand relationship quality138 cited
  • 2020Model selection uncertainty and multimodel inference in partial least squares structural equation modeling (PLS-SEM)134 cited
  • 2019Consumer – green brand relationships: revisiting benefits, relationship quality and outcomes127 cited
  • 2018Building consumer–brand relationships through brand experience and brand identification124 cited
  • 2011The effects of brand relationship quality on responses to service failure of hotel consumers117 cited
  • 2011Why brands should fear fearful consumers: How attachment style predicts retaliation115 cited
  • 2012Trust, Commitment, and Older Women: Exploring Brand Attachment Differences in the Elderly Segment114 cited
  • 2014The effect of product category on consumer brand relationships113 cited
  • 2010Fostering international brand loyalty through committed and attached relationships107 cited
  • 2020Understanding sustained usage of health and fitness apps: Incorporating the technology acceptance model with the investment model106 cited
  • 2013Nothing Can Tear Us Apart: The Effect of Brand Identity Fusion in Consumer–Brand Relationships106 cited
  • 2012The Commodification of Self‐Esteem: Branding and B ritish Teenagers100 cited