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Quality in action: closing the loop

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References

2006Knowledge Exchange and Combination: The Role of Human Resource Practices in the Performance of High-Technology Firms2,031 cited
2010The Service Profit Chain1,034 cited
1999Human Capital Investment: The Returns from Education and Training to the Individual, the Firm and the Economy851 cited

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2022Leveraging AI and Machine Learning for National Student Survey: Actionable Insights from Textual Feedback to Enhance Quality of Teaching and Learning in UK’s Higher Education52 cited

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