Total Quality Management in a Small, High-Technology Company

Michael J. Price · Ellison Chen

77 citations0/0 files storedCalifornia Management Review

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Quality and Supply Management Quality and Management Systems Management Systems and Quality Improvement

Abstract

The adoption of Total Quality Management has produced many success stories, but discussions of how to adopt TQM often overlook the special needs of small, hightechnology companies. This oversight has led many managers of these companies to conclude that TQM is too cumbersome, bureaucratic, expensive, and complex for them to use. TQM is essential to the long-term viability of small companies but must be adopted in a manner consistent with their special needs. This article discusses these needs and presents specific suggestions about how to successfully adopt TQM in small, high-technology companies.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 77 citations exist upstream.

References

1984Attractive Quality and Must-Be Quality 1985What is total quality control the japanese way 2009Kaizen: The key to Japan‚s competitive success 1991Developing products in half the time

Cited by

2002Comparing Reasons, Practices and Effects of ISO 9000 Certification and TQM Implementation in Norwegian SMEs and Large Firms 1999The impact of ISO 14000 environmental management standards on small and medium sized enterprises 2015Employee involvement as a key determinant of core quality management practices 1998Conceptualizing total quality orientation 2003An empirical study of US SMEs using TQM 1997A review of total quality management in practice: understanding the fundamentals through examples of best practice applications ‐ Part I 2010Quality management initiatives in Europe: An empirical analysis according to their structural elements 1998Managing a Total Quality Orientation

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

Imported from OpenAlex (CC0) — nothing here is generated.