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An effective hybrid learning system for telecommunication churn prediction · Study

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ArticleAn effective hybrid learning system for telecommunication churn prediction

Ying Jeh Huang2013

Article2013

An effective hybrid learning system for telecommunication churn prediction

Ying Jeh Huang · Tahar Kechadi

90 citations·0/0 files stored·Expert Systems with Applications

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Customer churn and segmentation Customer Service Quality and Loyalty Data Mining and Machine Learning Applications

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References

1966Path Analysis: Sociological Examples 2008Application of data mining techniques in customer relationship management: A literature review and classification 2005Applying data mining to telecom churn management 2002Turning telecommunications call details to churn prediction: a data mining approach 2006Churn prediction in subscription services: An application of support vector machines while comparing two parameter-selection techniques 2003An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry 2003A novel evolutionary data mining algorithm with applications to churn prediction 2000Predicting subscriber dissatisfaction and improving retention in the wireless telecommunications industry

Cited by

2017Early churn prediction with personalized targeting in mobile social games 2021The Effectiveness of Hybrid Learning in Improving of Teacher-Student Relationship in Terms of Learning Motivation 2023An adaptive learning approach for customer churn prediction in the telecommunication industry using evolutionary computation and Naïve Bayes 2016Intelligent data analysis approaches to churn as a business problem: a survey

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2018Hybrid PPFCM-ANN model: an efficient system for customer churn prediction through probabilistic possibilistic fuzzy clustering and artificial neural networkarticle · 10 shared references 2020A Survey on Churn Analysis in Various Business Domainsarticle · 9 shared references 2016Intelligent data analysis approaches to churn as a business problem: a surveyarticle · 9 shared references 2013Customer Churn Prediction in Telecommunication A Decade Review and Classificationreview · 9 shared references 2015Customer churn prediction in telecommunicationother · 9 shared references 2010Churn in Social Networkschapter · 8 shared references

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Year2013

Typearticle

Published2013-05-06

VenueExpert Systems with Applications

ISSN-L0957-4174

Languageen

Citations90

Files0 public / 0

ShelfCustomer churn and segmentation

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doi10.1016/j.eswa.2013.04.020

openalex_workW1975402091

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2022A Swish RNN based customer churn prediction for the telecom industry with a novel feature selection strategy

2017Intelligent churn prediction for telecom using GP-AdaBoost learning and PSO undersampling

2017An efficient system for customer churn prediction through particle swarm optimization based feature selection model with simulated annealing

2017Improved credit card churn prediction based on rough clustering and supervised learning techniques