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The effects of supplier capabilities on industrial customers’ loyalty: the role of dependence
16 references·16 citing·33 second hopsampled
The effects of supplier capabilities on industrial customers’ loyalty: the role of dependence (2009)The effects of supplier capabilities on i…Firm resources and sustained competitive advantage (2004)Firm resources and sustained …Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Accounting for common method variance in cross-sectional research designs. (2001)Accounting for common method …Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Strategic assets and organizational rent (1993)Strategic assets and organiza…Firm Resources and Sustained Competitive Advantage (1991)Firm Resources and Sustained …Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …The economic institutions of capitalism firms, markets, relational contracting (1985)The economic institutions of …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Markets and Hierarchies (1975)Markets and HierarchiesExploring the role of relationship management and relationship quality in B2B: empirical insights and future research directions (2022)Exploring the role of relatio…Digital technology usage as a driver of servitization paths in manufacturing industries (2022)Digital technology usage as a…The interplay of word-of-mouth and customer value on B2B sales performance in a digital platform: an expectancy value theory perspective (2021)The interplay of word-of-mout…Differential Effects of Received Trade Credit and Provided Trade Credit on Firm Value (2021)Differential Effects of Recei…The impact of psychological contract breaches within east-west buyer-supplier relationships (2020)The impact of psychological c…Relationship learning and international customer involvement in new product design: The moderating roles of customer dependence and cultural distance (2020)Relationship learning and int…Buyer dependence in B2B relationships: The role of supplier investments, commitment form, and trust (2020)Buyer dependence in B2B relat…The moderating effect of buyer purchasing strategy on the relationship between supplier transaction-specific investment and supplier firm performance (2017)The moderating effect of buye…The effect of marketing communication on business relationship loyalty (2017)The effect of marketing commu…The Influence of the Structure of Interdependence on the Response to Inequity in Buyer–Supplier Relationships (2016)The Influence of the Structur…The emergence of dependence and lock-in effects in buyer–supplier relationships — A buyer perspective (2016)The emergence of dependence a…Relationship Value: Drivers and Outcomes in International Marketing Channels (2015)Relationship Value: Drivers a…Customer Environmental Values and Their Contribution to Loyalty in Industrial Markets (2015)Customer Environmental Values…Consumers' captive service experiences: it's YOU and ME (2015)Consumers' captive service ex…When do incentives work in channels of distribution? (2013)When do incentives work in ch…The Impact of Key Retail Accounts on Supplier Performance: A Collaborative Perspective of Resource Dependency Theory (2012)The Impact of Key Retail Acco…Statistical Theories of Mental Test Scores (1969)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Lateral Collinearity and Misleading Results in Variance-Based SEM: An Illustration and Recommendations (2012)A resource‐based view of the firm (1984)The cornerstones of competitive advantage: A resource‐based view (1993)The Theory of the Growth of the Firm (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Prospect Theory: An Analysis of Decision under Risk (1979)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Common Method Bias in PLS-SEM (2015)The Nature of the Firm (1937)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. 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this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1991Firm Resources and Sustained Competitive Advantage48,209 cited
  • 2004Firm resources and sustained competitive advantage38,157 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 2001Accounting for common method variance in cross-sectional research designs.8,464 cited
  • 1993Strategic assets and organizational rent8,402 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1985The economic institutions of capitalism firms, markets, relational contracting7,240 cited
  • 1975Markets and Hierarchies6,842 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited

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  • 1991Assessing Construct Validity in Organizational Research6,615 cited
  • Cited by

    • 2015Relationship Value: Drivers and Outcomes in International Marketing Channels99 cited
    • 2017The effect of marketing communication on business relationship loyalty90 cited
    • 2020Buyer dependence in B2B relationships: The role of supplier investments, commitment form, and trust83 cited
    • 2022Exploring the role of relationship management and relationship quality in B2B: empirical insights and future research directions77 cited
    • 2016The emergence of dependence and lock-in effects in buyer–supplier relationships — A buyer perspective76 cited
    • 2012The Impact of Key Retail Accounts on Supplier Performance: A Collaborative Perspective of Resource Dependency Theory75 cited
    • 2021Differential Effects of Received Trade Credit and Provided Trade Credit on Firm Value71 cited
    • 2016The Influence of the Structure of Interdependence on the Response to Inequity in Buyer–Supplier Relationships67 cited
    • 2013When do incentives work in channels of distribution?60 cited
    • 2015Consumers' captive service experiences: it's YOU and ME59 cited
    • 2020Relationship learning and international customer involvement in new product design: The moderating roles of customer dependence and cultural distance57 cited
    • 2021The interplay of word-of-mouth and customer value on B2B sales performance in a digital platform: an expectancy value theory perspective50 cited
    • 2022Digital technology usage as a driver of servitization paths in manufacturing industries47 cited
    • 2020The impact of psychological contract breaches within east-west buyer-supplier relationships47 cited
    • 2015Customer Environmental Values and Their Contribution to Loyalty in Industrial Markets44 cited
    • 2017The moderating effect of buyer purchasing strategy on the relationship between supplier transaction-specific investment and supplier firm performance43 cited