Article1993

Implications of the competing values framework for management information systems

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Information Technology Governance and Strategy Information Systems Education and Curriculum Development Information Systems Theories and Implementation

Abstract

Abstract Problems with evaluating management information systems' (MIS) effectiveness are due to the lack of an MIS effectiveness theory. This article draws on the Competing Values Framework to develop a framework of MIS effectiveness which links MIS characteristics to organizational effectiveness via management activity support. This framework is based in both organizational and MIS literatures and is corroborated by cognitive maps of recognized MIS experts. The framework is then used to gain a better understanding of the MIS effectiveness construct and thus to provide guidance for evaluating MIS effectiveness. © 1993 by John Wiley & Sons, Inc.

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References

1977Handbook of Industrial and Organizational Psychology.1986Organizational Information Requirements, Media Richness and Structural Design 1964A Behavioral Theory of the Firm 1976The nature and causes of job satisfaction 1973Designing Complex Organizations 1967Organization and environment 1983A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis 1990Information Technology Implementation Research: A Technological Diffusion Approach

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