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Do PR Practitioners Have a PR Problem?: The Effect of Associating a Source With Public Relations and Client-Negative News on Audience Perception of Credibility
6 references·16 citing·43 second hop
Do PR Practitioners Have a PR Problem?: The Effect of Associating a Source With Public Relations and Client-Negative News on Audience Perception of Credibility (2001)Do PR Practitioners Have a PR Problem?: T…News Media Use and the Informed Public: A 1990s Update (1996)News Media Use and the Inform…Persuasion theory and research (1990)Persuasion theory and researchEthos and credibility: The construct and its measurement after three decades (1981)Ethos and credibility: The co…Causal inferences about communicators and their effect on opinion change. (1978)Causal inferences about commu…Dimensions for Evaluating the Acceptability of Message Sources (1969)Dimensions for Evaluating the…The Influence of Source Credibility on Communication Effectiveness (1951)The Influence of Source Credi…The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification (2021)The Value of Brand Fans durin…Telling the tale: the role of narratives in helping people respond to crises (2020)Telling the tale: the role of…Revisiting social-mediated crisis communication model: The Lancôme regenerative crisis after the Hong Kong Umbrella Movement (2019)Revisiting social-mediated cr…Online And Newsworthy (2018)Online And NewsworthyCrisis history tellers matter (2018)Crisis history tellers matterTransparency tested: The influence of message features on public perceptions of organizational transparency (2017)Transparency tested: The infl…Is there Still a PR Problem Online? Exploring the Effects of Different Sources and Crisis Response Strategies in Online Crisis Communication Via Social Media (2017)Is there Still a PR Problem O…Employee Anonymous Online Dissent: Dynamics and Ethical Challenges for Employees, Targeted Organisations, Online Outlets, and Audiences (2017)Employee Anonymous Online Dis…Conceptual Foundations of Public Interest Communications (2017)Conceptual Foundations of Pub…Exploring the Effects of Source Credibility and Others’ Comments on Online News Evaluation (2015)Exploring the Effects of Sour…Does Race Matter? Implicit and Explicit Measures of the Effect of the PR Spokesman's Race on Evaluations of Spokesman Source Credibility and Perceptions of a PR Crisis' Severity (2015)Does Race Matter? Implicit an…An examination of negative e-WOM adoption: Brand commitment as a moderator (2013)An examination of negative e-…The double‐edged sword of legitimacy in public relations (2011)The double‐edged sword of leg…Examining how image restoration strategy impacts perceptions of corporate social responsibility, organization‐public relationships, and source credibility (2010)Examining how image restorati…The role of source and the factors audiences rely on in evaluating credibility of health information (2009)The role of source and the fa…The Good, the Bad, and the Ugly: Perceptions of Public Relations Practitioners (2004)The Good, the Bad, and the Ug…From Acts To Dispositions The Attribution Process In Person Perception (1965)Attribution theory in social psychology (1967)The processes of causal attribution. (1973)Communicating about the Risks and Benefits of Genetically Modified Foods: The Mediating Role of Trust (2003)Confronting Prejudice (Literally): Reactions to Confrontations of Racial and Gender Bias (2003)Responding to negative online reviews: The effects of hotel responses on customer inferences of trust and concern (2015)Book Review Nisbett, R. , & Ross, L.Human inference: Strategies and shortcomings of social judgment.Englewood Cliffs, N.J.: Prentice-Hall, 1980. (1982)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)The effects of response strategies and severity of failure on consumer attribution with regard to negative word-of-mouth (2015)Do Electronic Word-of-Mouth and Elaboration Likelihood Model Influence Hotel Booking? (2017)Forty-five years of celebrity credibility and endorsement literature: Review and learnings (2021)Scales for the measurement of ethos (1966)Interpersonal Deception Theory (1996)Attitudes to Language (2010)An Integrated Approach to Communication Theory and Research (2014)An Introduction to Rhetorical Communication (2015)Corporate Social Responsibility (1999)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Exploring the Role of CSR in the Organizational Identity of Hospitality Companies: A Case from the Spanish Tourism Industry (2013)Communicating corporate social responsibility (CSR) on social media (2018)The Main Source: Learning from Television News (1986)Poor Reception: Misunderstanding and Forgetting Broadcast News (1987)User Control and Structural Isomorphism or Disorientation and Cognitive Load? (2001)An Investigation of Elaboration and Selective Scanning as Mediators of Learning From the Web Versus Print (2002)Social Structure and Citizenship: Examining the Impacts of Social Setting, Network Heterogeneity, and Informational Variables on Political Participation (2004)Narration as a human communication paradigm: The case of public moral argument (1984)A power primer. (1992)Helping Crisis Managers Protect Reputational Assets (2002)Collective Sensemaking Around COVID-19: Experiences, Concerns, and Agendas for our Rapidly Changing Organizational Lives (2020)Evaluating Crisis Communication. A 30-item Checklist for Assessing Performance during COVID-19 and Other Pandemics (2020)Fake news: How emotions, involvement, need for cognition and rebuttal evidence (story vs. informational) influence consumer reactions toward a targeted organization (2021)The role of site features, user attributes, and information verification behaviors on the perceived credibility of web-based information (2007)Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations (2009)Driving Brand Engagement Through Online Social Influencers: An Empirical Investigation of Sponsored Blogging Campaigns (2019)Attitude change: Multiple roles for persuasion variables. (1998)The Privacy Paradox: Personal Information Disclosure Intentions versus Behaviors (2007)Credibility and trust of information in online environments: The use of cognitive heuristics (2013)Public relations and public health: The importance of leadership and other lessons learned from “Understanding AIDS” in the 1980s (2020)Data Journalism and Ethics: Best Practices in the Winning Projects (DJA, OJA and Sigma Awards) (2021)The Elaboration Likelihood Model of Persuasion (1986)The Persuasiveness of Source Credibility: A Critical Review of Five Decades' Evidence (2004)Influencer Marketing: How Message Value and Credibility Affect Consumer Trust of Branded Content on Social Media (2018)
this work references cited by second hop

References

  • 1951The Influence of Source Credibility on Communication Effectiveness3,538 cited
  • 1990Persuasion theory and research1,559 cited
  • 1969Dimensions for Evaluating the Acceptability of Message Sources752 cited
  • 1978Causal inferences about communicators and their effect on opinion change.633 cited
  • 1981Ethos and credibility: The construct and its measurement after three decades569 cited
  • 1996News Media Use and the Informed Public: A 1990s Update121 cited

Cited by

  • 2013An examination of negative e-WOM adoption: Brand commitment as a moderator186 cited
  • 2020Telling the tale: the role of narratives in helping people respond to crises67 cited
  • 2010Examining how image restoration strategy impacts perceptions of corporate social responsibility, organization‐public relationships, and source credibility59 cited
  • 2009The role of source and the factors audiences rely on in evaluating credibility of health information57 cited
  • 2017Transparency tested: The influence of message features on public perceptions of organizational transparency57 cited
  • 2018Online And Newsworthy55 cited
  • 2018Crisis history tellers matter47 cited
  • 2004The Good, the Bad, and the Ugly: Perceptions of Public Relations Practitioners46 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2017Employee Anonymous Online Dissent: Dynamics and Ethical Challenges for Employees, Targeted Organisations, Online Outlets, and Audiences45 cited
  • 2015Does Race Matter? Implicit and Explicit Measures of the Effect of the PR Spokesman's Race on Evaluations of Spokesman Source Credibility and Perceptions of a PR Crisis' Severity44 cited
  • 2017Is there Still a PR Problem Online? Exploring the Effects of Different Sources and Crisis Response Strategies in Online Crisis Communication Via Social Media44 cited
  • 2011The double‐edged sword of legitimacy in public relations43 cited
  • 2015Exploring the Effects of Source Credibility and Others’ Comments on Online News Evaluation38 cited
  • 2019Revisiting social-mediated crisis communication model: The Lancôme regenerative crisis after the Hong Kong Umbrella Movement38 cited
  • 2021The Value of Brand Fans during a Crisis: Exploring the Roles of Response Strategy, Source, and Brand Identification37 cited
  • 2017Conceptual Foundations of Public Interest Communications35 cited