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Perceived Ease of Use, Trust, and Satisfaction as Determinants of Loyalty in e-Auction Marketplace
16 references·11 citing·33 second hop
Perceived Ease of Use, Trust, and Satisfaction as Determinants of Loyalty in e-Auction Marketplace (2012)Perceived Ease of Use, Trust, and Satisfa…Building Effective Online Marketplaces with Institution-Based Trust (2004)Building Effective Online Mar…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior (2002)Evidence of the effect of tru…Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Applying the Technology Accep…Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 (2000)Time Flies When You’re Having…Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Measuring the Customer Experi…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …A Respecification and Extension of the DeLone and McLean Model of IS Success (1997)A Respecification and Extensi…A Model of the Antecedents of Perceived Ease of Use: Development and Test (1996)A Model of the Antecedents of…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior (1991)Predicting User Intentions: C…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Electronic markets and electronic hierarchies (1987)Electronic markets and electr…Auctions and Bidding (1986)Auctions and BiddingBelief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Exploring the Influence of Prompt Self-Efficacy: Accurate and Customized Information, Perceived Ease of Use, Satisfaction, and Continuance Intention to Use ChatGPT (2025)Exploring the Influence of Pr…Exploring customer perceptions of food delivery robots: a value-based model of perceived value, satisfaction, and their impact on behavioral intentions and word-of-mouth (2025)Exploring customer perception…What drives individuals’ trusting intention in digital platforms? An exploratory meta-analysis (2024)What drives individuals’ trus…Understanding consumers’ continuance intention to watch streams: A value-based continuance intention model (2023)Understanding consumers’ cont…Analysis of customers' satisfaction with baby products: The moderating role of brand image (2023)Analysis of customers' satisf…User Satisfaction and Continuance Intention for Using E-Training: A Structural Equation Model (2020)User Satisfaction and Continu…Online Service Quality Determinants and E-trust in Internet Shopping: A Psychometric Approach (2020)Online Service Quality Determ…Factors affecting consumer stickiness to continue using mobile applications (2016)Factors affecting consumer st…Understanding individuals’ initial and continued use of online auction marketplaces (2015)Understanding individuals’ in…E-loyalty Model in e-Commerce (2013)E-loyalty Model in e-CommerceInternet Banking Security Strategy: Securing Customer Trust (2012)Internet Banking Security Str…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Self-Efficacy: The Exercise of Control (1999)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Understanding Attitudes and Predicting Social Behavior (1980)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Efficacy of the Theory of Planned Behaviour: A meta‐analytic review (2001)User Acceptance of Information Technology: Toward A Unified View1 (2003)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Self-efficacy mechanism in human agency. (1982)Self-efficacy: Toward a unifying theory of behavioral change. (1977)Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)The theory of planned behavior (1991)Alternative Ways of Assessing Model Fit (1992)The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sites (2001)Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives (2009)Digital marketing: A framework, review and research agenda (2016)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)
this work references cited by second hop

References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2000Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage14,725 cited
  • 1991Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior4,215 cited
  • 1996A Model of the Antecedents of Perceived Ease of Use: Development and Test3,799 cited
  • 2002Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior3,203 cited
  • 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,196 cited
  • 1987Electronic markets and electronic hierarchies3,003 cited
  • 2004Building Effective Online Marketplaces with Institution-Based Trust2,511 cited
  • 1997A Respecification and Extension of the DeLone and McLean Model of IS Success2,440 cited
  • 2002Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior

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2,256 cited
  • 1986Auctions and Bidding2,253 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
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    • 2020Online Service Quality Determinants and E-trust in Internet Shopping: A Psychometric Approach41 cited
    • 2023Understanding consumers’ continuance intention to watch streams: A value-based continuance intention model38 cited
    • 2016Factors affecting consumer stickiness to continue using mobile applications36 cited
    • 2020User Satisfaction and Continuance Intention for Using E-Training: A Structural Equation Model36 cited
    • 2024What drives individuals’ trusting intention in digital platforms? An exploratory meta-analysis33 cited
    • 2013E-loyalty Model in e-Commerce33 cited
    • 2025Exploring customer perceptions of food delivery robots: a value-based model of perceived value, satisfaction, and their impact on behavioral intentions and word-of-mouth25 cited
    • 2015Understanding individuals’ initial and continued use of online auction marketplaces20 cited
    • 2012Internet Banking Security Strategy: Securing Customer Trust17 cited
    • 2025Exploring the Influence of Prompt Self-Efficacy: Accurate and Customized Information, Perceived Ease of Use, Satisfaction, and Continuance Intention to Use ChatGPT15 cited