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Application support to product variety management
16 references·16 citing·47 second hopsampled
Application support to product variety management (2006)Application support to product variety ma…Manage Marketing by the Customer Equity Test (2010)Manage Marketing by the Custo…The Customer Relationship Management Process: Its Measurement and Impact on Performance (2004)The Customer Relationship Man…Critical Success Factors of CRM Technological Initiatives (2003)Critical Success Factors of C…Managing for variety in the order acquisition and fulfilment process: The contribution of product configuration systems (2002)Managing for variety in the o…Factors for Success in Customer Relationship Management (CRM) Systems (2002)Factors for Success in Custom…Customer Relationship Management: In B2C Markets, Often Less is More (2002)Customer Relationship Managem…The Loyalty Effect (2001)The Loyalty EffectCross-functional issues in the implementation of relationship marketing through customer relationship management (2001)Cross-functional issues in th…A Framework for Customer Relationship Management (2001)A Framework for Customer Rela…Implications of mass customization for operations management (1999)Implications of mass customiz…Mass customization: Implementing the emerging paradigm for competitive advantage (1995)Mass customization: Implement…Mass customizing products and services (1993)Mass customizing products and…Zero defections: quality comes to services. (1990)Zero defections: quality come…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…A dynamic model of process and product innovation (1975)A dynamic model of process an…Organization Design: An Information Processing View (1974)Organization Design: An Infor…Assessment of Lean Supply Chain Practices in Indian Automotive Industry (2020)Assessment of Lean Supply Cha…Understanding the impact of non-standard customisations in an engineer-to-order context: A case study (2018)Understanding the impact of n…Inventory Management in Mass Customization Operations: A Review (2018)Inventory Management in Mass …Implementation guidelines for mass customization: current characteristics and suggestions for improvement (2018)Implementation guidelines for…Managing Customer Touchpoints and Customer Satisfaction in B2B Mass Customization: A Case Study (2017)Managing Customer Touchpoints…Formal computer-aided product family architecture design for mass customization (2015)Formal computer-aided product…Increasing the consumer-perceived benefits of a mass-customization experience through sales-configurator capabilities (2014)Increasing the consumer-perce…Determinants of a sustainable new product development (2014)Determinants of a sustainable…Sales configurator capabilities to avoid the product variety paradox: Construct development and validation (2013)Sales configurator capabiliti…Definition and evaluation of product configurator development strategies (2012)Definition and evaluation of …A holistic view of knowledge integration in collaborative supply chains (2012)A holistic view of knowledge …Organisation design strategies for mass customisation: an information-processing-view perspective (2011)Organisation design strategie…A fuzzy group quality function deployment model for e-CRM framework assessment in agile manufacturing (2011)A fuzzy group quality functio…Overcoming the customization-responsiveness squeeze by using product configurators: Beyond anecdotal evidence (2010)Overcoming the customization-…Data management of green product development with generic modularized product architecture (2009)Data management of green prod…Assembly systems layout design model for delayed products differentiation (2009)Assembly systems layout desig…Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology (1992)A Dynamic Theory of Organizational Knowledge Creation (1994)Strategic flexibility in product competition (1995)Theory and research in strategic management: Swings of a pendulum (1999)Location, control and innovation in knowledge-intensive industries (2008)Richard M. Cyert & James G. March, A Behavioral Theory of The Firm, Prentice-Hall, Inc., Englewood Cliffs, New Jersey, 1963, 332 s. (1964)Organization and environment (1967)Information Processing as an Integrating Concept in Organizational Design (1978)Enhancing the Effectiveness of Work Groups and Teams (2006)The Concept of Information Overload - A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines (2004) (2008)Technological Discontinuities and Organizational Environments (1986)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)The Management of Innovation (1994)Open for innovation: the role of openness in explaining innovation performance among U.K. manufacturing firms (2005)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)Exchange and Power in Social Life (2017)Customer Satisfaction, Market Share, and Profitability: Findings From Sweden (1994)Do Customer Loyalty Programs Really Work (1997)On the Profitability of Long-Life Customers in a Noncontractual Setting: An Empirical Investigation and Implications for Marketing (2000)Consumer Privacy: Balancing Economic and Justice Considerations (2003)Personalization versus Privacy: An Empirical Examination of the Online Consumer’s Dilemma (2005)Information Privacy Research: an Interdisciplinary Review1 (2011)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables (1989)The Commitment-Trust Theory of Relationship Marketing (1994)An empirical comparison of the efficacy of covariance-based and variance-based SEM (2009)The use of partial least squares path modeling in international marketing (2009)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)The balanced scorecard : measures that drive performance (1992)The balanced scorecard--measures that drive performance. (1992)Competing for the Future (1994)A model for evaluating the effectiveness of CRM using the balanced scorecard (2003)Customer Relationship Management: from Strategy to Implementation (2006)Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors (2011)A National Customer Satisfaction Barometer: The Swedish Experience (1992)The Behavioral Consequences of Service Quality (1996)Whence Consumer Loyalty? (1999)Market-Based Assets and Shareholder Value: A Framework for Analysis (1998)Talk of the Network: A Complex Systems Look at the Underlying Process of Word-of-Mouth (2001)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods (1998)The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research (2004)Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House (2013)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1990Zero defections: quality comes to services.5,373 cited
  • 1975A dynamic model of process and product innovation3,512 cited
  • 1974Organization Design: An Information Processing View2,447 cited
  • 2004The Customer Relationship Management Process: Its Measurement and Impact on Performance1,686 cited
  • 2001The Loyalty Effect1,406 cited
  • 2001A Framework for Customer Relationship Management868 cited
  • 2010Manage Marketing by the Customer Equity Test749 cited
  • 1995Mass customization: Implementing the emerging paradigm for competitive advantage615 cited
  • 2001Cross-functional issues in the implementation of relationship marketing through customer relationship management433 cited
  • 2003Critical Success Factors of CRM Technological Initiatives360 cited
  • 2002Customer Relationship Management: In B2C Markets, Often Less is More275 cited
  • 1999Implications of mass customization for operations management267 cited
  • 2002Factors for Success in Customer Relationship Management (CRM) Systems262 cited
  • 1993Mass customizing products and services251 cited

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2002
Managing for variety in the order acquisition and fulfilment process: The contribution of product configuration systems
236 cited

Cited by

  • 2014Determinants of a sustainable new product development219 cited
  • 2012Definition and evaluation of product configurator development strategies91 cited
  • 2012A holistic view of knowledge integration in collaborative supply chains85 cited
  • 2014Increasing the consumer-perceived benefits of a mass-customization experience through sales-configurator capabilities75 cited
  • 2011A fuzzy group quality function deployment model for e-CRM framework assessment in agile manufacturing70 cited
  • 2018Implementation guidelines for mass customization: current characteristics and suggestions for improvement69 cited
  • 2010Overcoming the customization-responsiveness squeeze by using product configurators: Beyond anecdotal evidence60 cited
  • 2011Organisation design strategies for mass customisation: an information-processing-view perspective59 cited
  • 2020Assessment of Lean Supply Chain Practices in Indian Automotive Industry57 cited
  • 2018Inventory Management in Mass Customization Operations: A Review51 cited
  • 2013Sales configurator capabilities to avoid the product variety paradox: Construct development and validation50 cited
  • 2018Understanding the impact of non-standard customisations in an engineer-to-order context: A case study46 cited
  • 2015Formal computer-aided product family architecture design for mass customization43 cited
  • 2009Data management of green product development with generic modularized product architecture41 cited
  • 2009Assembly systems layout design model for delayed products differentiation40 cited
  • 2017Managing Customer Touchpoints and Customer Satisfaction in B2B Mass Customization: A Case Study40 cited