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Antecedents and obstacles to e-banking adoption: a comparative study of India and Kenya
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Antecedents and obstacles to e-banking adoption: a comparative study of India and Kenya (2011)Antecedents and obstacles to e-banking ad…The evolution of e-banking: a study of Indian and Kenyan technology awareness (2009)The evolution of e-banking: a…A Study on Customer Perception Towards Internet Banking: Identifying Major Contributing Factors (2009)A Study on Customer Perceptio…Service quality evaluation in internet banking: an empirical study in India (2008)Service quality evaluation in…Predictors of Intention To Continue Using Internet Banking Services: An Empirical Study of Current Users (2008)Predictors of Intention To Co…Factors Influencing the Adoption Behavior of Mobile Banking: A South Korean perspective (2007)Factors Influencing the Adopt…A comparative analysis of internet banking in Malaysia and Thailand (2007)A comparative analysis of int…Role of the Electronic Banking Services on the Profits of Jordanian Banks (2006)Role of the Electronic Bankin…New issues and challenges facing e-banking in rural areas: an empirical study (2006)New issues and challenges fac…Prospects and Challenges of E‐Banking In Malaysia (2005)Prospects and Challenges of E…Branch employees’ perceptions towards implications of e‐banking in Greece (2004)Branch employees’ perceptions…Dynamics of Innovation in eBanking (2002)Dynamics of Innovation in eBa…The challenge of “customerization” in financial services (2001)The challenge of “customeriza…Product-market and technology strategies in banking (2001)Product-market and technology…Service quality in the banking sector: the impact of technology on service delivery (1999)A logit analysis of electronic banking in New Zealand (2006)Factors influencing the adoption of internet banking: a case study of commercial banks in Mauritius (2012)Perception of Nigerian Muslim account holders in conventional banks toward Islamic banking products (2014)The Journal of Internet Banking and Commerce (2016)The Mediating Effect of Customer Satisfaction on the Relationship Between Electronic Banking Service Quality and Customer Purchase Intention: Evidence From the Qatar Banking Sector (2020)Adoption of Internet banking by Australian consumers: an empirical investigation (1999)Provision of electronic banking in the UK and the Republic of Ireland (1999)Economic Commission for Africa (2009)Bankers' Perspectives on E-banking (2011)EFFECT OF MOBILE BANKING ON THE FINANCIAL PERFORMANCE OF BANKING INSTITUTIONS IN KENYA (2015)The impact of online identity theft on customers’ willingness to engage in e-banking transaction in Ghana: A technology threat avoidance theory (2020)Disruptive technologies: catching the wave (1995)Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes (2000)Wine Online: Search Costs Affect Competition on Price, Quality, and Distribution (2000)The Developing Economies’ Banks Branches Operational Strategy in the Era of E-Banking: The Case of Jordan (2012)Internet Banking Adoption in Saudi Arabia: An Empirical Study (2018)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Service Quality (1994)The determinants of service quality: satisfiers and dissatisfiers (1995)Measuring customer experience in banks: scale development and validation (2014)Effectiveness of Digital Marketing in the Challenging Age: An Empirical Study (2015)Competing in the Age of Digital Convergence (1996)Network Dynamics in International Marketing (1998)Internet technology and customer linking in Nordic banking (2002)E-Commerce, Human Resource Strategies, and Competitive Advantage: Two Australian Banking Case Studies (2005)Core Capabilities for Exploiting Electronic Banking (2006)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Factors Influencing the Adoption of Internet Banking (2000)Classifying Users and Non-Users of Internet Banking in Northern Malaysia (2006)Adoption of Internet Banking: Theory of the Diffusion of Innovation (2010)The Adoption of Online Banking in Malaysia: An Empirical Analysis (2010)Electronic Commerce: A Managerial Perspective (1999)B2B Web Exchanges: Easier Hyped Than Done (2001)The Impact of E-Banking on the Profitability of Banks: A Study of Pakistani Banks (2011)E-banking and Bank Performance: Evidence from Nigeria (2013)What drives experiential loyalty towards the banks? 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this work references cited by second hop

References

  • 2008Service quality evaluation in internet banking: an empirical study in India190 cited
  • 2006Role of the Electronic Banking Services on the Profits of Jordanian Banks113 cited
  • 2007Factors Influencing the Adoption Behavior of Mobile Banking: A South Korean perspective101 cited
  • 2009A Study on Customer Perception Towards Internet Banking: Identifying Major Contributing Factors92 cited
  • 2005Prospects and Challenges of E‐Banking In Malaysia66 cited
  • 2001The challenge of “customerization” in financial services53 cited
  • 2001Product-market and technology strategies in banking47 cited
  • 2009The evolution of e-banking: a study of Indian and Kenyan technology awareness46 cited
  • 2007A comparative analysis of internet banking in Malaysia and Thailand45 cited
  • 2004Branch employees’ perceptions towards implications of e‐banking in Greece39 cited
  • 2006New issues and challenges facing e-banking in rural areas: an empirical study35 cited
  • 2008Predictors of Intention To Continue Using Internet Banking Services: An Empirical Study of Current Users25 cited
  • 2002Dynamics of Innovation in eBanking24 cited

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