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A unifying view of goods and services supply chain management
16 references·4 citing·34 second hop
A unifying view of goods and services supply chain management (2010)A unifying view of goods and services sup…MIS Quarterly Executive (2018)MIS Quarterly ExecutiveJournal of Business Logistics (2018)Journal of Business LogisticsThe fifth discipline: the art and practice of the learning organization (2007)The fifth discipline: the art…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…The Core Competence of the Corporation (2006)The Core Competence of the Co…Foundations and Implications of a Proposed Unified Services Theory (2006)Foundations and Implications …Whither Services Marketing? (2004)Whither Services Marketing?Understanding and Managing the Services Supply Chain (2004)Understanding and Managing th…The Four Service Marketing Myths (2004)The Four Service Marketing My…Supply Chain Coordination with Contracts (2003)Supply Chain Coordination wit…Service Management: Operations, Strategy, Information Technology (2003)Service Management: Operation…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Supply Chain Management: Strategy, Planning and Operations (2000)Supply Chain Management: Stra…Business Dynamics: Systems Thinking and Modeling for a Complex World (2000)Business Dynamics: Systems Th…Information Distortion in a Supply Chain: The Bullwhip Effect (1997)Information Distortion in a S…The fifth discipline, the art and practice of the learning organization (1991)The fifth discipline, the art…Sustainable Supply Chain of Enterprises: Value Analysis (2020)Sustainable Supply Chain of E…An effective uncertainty based framework for sustainable industrial product-service system transformation (2018)An effective uncertainty base…Using Digital Service Inventories to Create Customer Value (2015)Using Digital Service Invento…A Typology for Service Supply Chains and Its Implications for Strategic Decisions (2014)A Typology for Service Supply…Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)Inventory management and production planning and scheduling (1999)The Value of Information Sharing in a Two-Level Supply Chain (2000)Ericsson's proactive supply chain risk management approach after a serious sub‐supplier accident (2004)Supply Chain Coordination with Revenue-Sharing Contracts: Strengths and Limitations (2005)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Managing Disruption Risks in Supply Chains (2005)Supply chain collaboration: Impact on collaborative advantage and firm performance (2010)Reverse logistics and closed-loop supply chain: A comprehensive review to explore the future (2014)The cornerstones of competitive advantage: A resource‐based view (1993)Dynamic capabilities and strategic management (1997)Dynamic capabilities: what are they? (2000)The myopia of learning (1993)Psychological Safety and Learning Behavior in Work Teams (1999)Role congruity theory of prejudice toward female leaders. (2002)Arcs of integration: an international study of supply chain strategies (2001)DEFINING SUPPLY CHAIN MANAGEMENT (2001)Perspectives in supply chain risk management (2006)The female leadership advantage: An evaluation of the evidence (2003)The Design and Implementation of Cross‐Sector Collaborations: Propositions from the Literature (2006)School Climate: Research, Policy, Practice, and Teacher Education (2009)System Dynamics: Systems Thinking and Modeling for a Complex World (2002)Promoting novelty, rigor, and style in energy social science: Towards codes of practice for appropriate methods and research design (2018)Artificial Intelligence and Management: The Automation–Augmentation Paradox (2021)Personalization versus Privacy: An Empirical Examination of the Online Consumer’s Dilemma (2005)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Reporting reliability, convergent and discriminant validity with structural equation modeling: A review and best-practice recommendations (2023)
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References

  • 1991The fifth discipline, the art and practice of the learning organization20,050 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2006The Core Competence of the Corporation11,435 cited
  • 2000Business Dynamics: Systems Thinking and Modeling for a Complex World9,353 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1997Information Distortion in a Supply Chain: The Bullwhip Effect4,718 cited
  • 2003Supply Chain Coordination with Contracts2,737 cited
  • 2000Supply Chain Management: Strategy, Planning and Operations2,583 cited
  • 2018Journal of Business Logistics2,522 cited
  • 2007The fifth discipline: the art and practice of the learning organization2,229 cited
  • 2018MIS Quarterly Executive1,989 cited
  • 2004The Four Service Marketing Myths1,339 cited
  • 2004Whither Services Marketing?1,242 cited
  • 2003Service Management: Operations, Strategy, Information Technology1,083 cited
  • 2006Foundations and Implications of a Proposed Unified Services Theory731 cited
  • 2004Understanding and Managing the Services Supply Chain

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636 cited

Cited by

  • 2020Sustainable Supply Chain of Enterprises: Value Analysis41 cited
  • 2018An effective uncertainty based framework for sustainable industrial product-service system transformation35 cited
  • 2014A Typology for Service Supply Chains and Its Implications for Strategic Decisions26 cited
  • 2015Using Digital Service Inventories to Create Customer Value17 cited