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A Process-Centered IT ROI Analysis with a Case Study
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A Process-Centered IT ROI Analysis with a Case Study (2004)A Process-Centered IT ROI Analysis with a…Competitive Advantage (2025)Competitive AdvantageThe IT Payoff: Measuring the Business Value of Information Technology Investments (2002)The IT Payoff: Measuring the …IT Value: The Great Divide Between Qualitative and Quantitative and Individual and Organizational Measures (2000)IT Value: The Great Divide Be…A Framework for Assessing the Relationship between Information Technology Investments and Firm Performance (2000)A Framework for Assessing the…Technology investment and business performance (1997)Technology investment and bus…Designing performance measures: a structured approach (1997)Designing performance measure…Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value1,2 (1996)Productivity, Business Profit…Key issues in information systems management: A Delphi study in Slovenia (1996)Key issues in information sys…Information systems effectiveness: The construct space and patters of application (1996)Information systems effective…Analyzing Cost-Effectiveness of Organizations: The Impact of Information Technology Spending (1996)Analyzing Cost-Effectiveness …An expanded instrument for evaluating information system success (1996)An expanded instrument for ev…Business Value of Information Technology: A Study of Electronic Data Interchange (1995)Business Value of Information…Measuring the Organizational Impact of Information Technology Investment: An Exploratory Study (1993)Measuring the Organizational …Assessing the Value of Conoco’s EIS (1993)Assessing the Value of Conoco…The Relationship Between Investment in Information Technology and Firm Performance: A Study of the Valve Manufacturing Sector (1992)The Relationship Between Inve…Information Systems Success: The Quest for the Dependent Variable (1992)Information Systems Success: …Organizational Culture and Leadership (1986)The balanced scorecard : measures that drive performance (1992)Organizational culture and leadership (1993)The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)Measuring information systems success: models, dimensions, measures, and interrelationships (2008)Synthesizing information systems knowledge: A typology of literature reviews (2014)The theory and practice of econometrics (1986)Information Technologies and Business Value: An Analytic and Empirical Investigation (1995)Exploring the factors associated with Web site success in the context of electronic commerce (2000)Generalizing Generalizability in Information Systems Research (2003)Post-Adoption Variations in Usage and Value of E-Business by Organizations: Cross-Country Evidence from the Retail Industry (2005)Coefficient Alpha and the Internal Structure of Tests (1951)A Paradigm for Developing Better Measures of Marketing Constructs (1979)An examination of the determinants of customer loyalty in mobile commerce contexts (2005)The balanced scorecard--measures that drive performance. 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References

  • 1992Information Systems Success: The Quest for the Dependent Variable10,815 cited
  • 1996Productivity, Business Profitability, and Consumer Surplus: Three Different Measures of Information Technology Value1,21,628 cited
  • 1992The Relationship Between Investment in Information Technology and Firm Performance: A Study of the Valve Manufacturing Sector929 cited
  • 1995Business Value of Information Technology: A Study of Electronic Data Interchange909 cited
  • 1997Designing performance measures: a structured approach600 cited
  • 1993Measuring the Organizational Impact of Information Technology Investment: An Exploratory Study380 cited
  • 1997Technology investment and business performance369 cited
  • 2000IT Value: The Great Divide Between Qualitative and Quantitative and Individual and Organizational Measures319 cited
  • 1996An expanded instrument for evaluating information system success269 cited
  • 2000A Framework for Assessing the Relationship between Information Technology Investments and Firm Performance261 cited
  • 1996Information systems effectiveness: The construct space and patters of application237 cited
  • 1996Analyzing Cost-Effectiveness of Organizations: The Impact of Information Technology Spending210 cited
  • 1993Assessing the Value of Conoco’s EIS114 cited
  • 2002The IT Payoff: Measuring the Business Value of Information Technology Investments

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111 cited
  • 1996Key issues in information systems management: A Delphi study in Slovenia83 cited
  • 2025Competitive Advantage37 cited
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