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ArticleAn expanded instrument for evaluating information system success

Timo Saarinen1996

Article1996

An expanded instrument for evaluating information system success

269 citations·0/0 files stored·Information & Management

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Technology Adoption and User Behaviour Information Technology Governance and Strategy Information Systems Theories and Implementation

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References

1951Coefficient Alpha and the Internal Structure of Tests 1979A Paradigm for Developing Better Measures of Marketing Constructs 1992Information Systems Success: The Quest for the Dependent Variable 1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction 1988The Measurement of End-User Computing Satisfaction 1983The measurement of user information satisfaction 1979Reliability: A Review of Psychometric Basics and Recent Marketing Practices 1990A Theoretical Assessment of the User-Satisfaction Construct in Information Systems Research

Cited by

2008Success in IT projects: A matter of definition?2004A Factor and Structural Equation Analysis of the Enterprise Systems Success Measurement Model.2002A critical review of end-user information system satisfaction research and a new research framework 2005The relationship between system usage and user satisfaction: a meta‐analysis 2005The priority factor model for customer relationship management system success

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Details

Year1996

Typearticle

Published1996-11-01

VenueInformation & Management

ISSN-L0378-7206

Languageen

Citations269

Files0 public / 0

ShelfTechnology Adoption and User Behaviour

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doi10.1016/s0378-7206(96)01075-0

openalex_workW1972013208

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2003

Measuring IS User Satisfaction: Review and Implications

2007The consistency among facilitating factors and ERP implementation success: A holistic view of fit

2001Diagnosing information systems success: importance–performance maps in the health club industry