Articlebronze1996

Factors influencing electronic data interchange success

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Technology Adoption and User Behaviour ERP Systems Implementation and Impact Information Systems Theories and Implementation

Abstract

With the rapid proliferation of electronic data interchange (EDI) in recent years, there has been a growing need for understanding various issues surrounding the adoption, implementation, and evaluation of such systems. In particular, as an increasing number of firms are piloting, implementing, or using EDI, it is becoming crucial to identify the factors that influence the success of EDI. Through a survey of 242 companies that were at different stages of adopting EDI, we show that EDI success is affected by four distinct factors relating to information quality, systems outcomes, user participation, and system quality. Evidence of reliability and validity of the scale, along with some practical standards and evaluation baseline, are provided.

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References

1979A Paradigm for Developing Better Measures of Marketing Constructs 1992Information Systems Success: The Quest for the Dependent Variable 1969Statistical Theories of Mental Test Scores 1983Development of a Tool for Measuring and Analyzing Computer User Satisfaction 1989Validating Instruments in MIS Research1 1988The Measurement of End-User Computing Satisfaction 1983The measurement of user information satisfaction 1993Survey Research Methodology in Management Information Systems: An Assessment

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