this work references cited by second hopReferences
- 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
- 1957A Theory of Cognitive Dissonance24,224 cited
- 2017A Theory of Cognitive Dissonance18,122 cited
- 2002Social Research Methods: Qualitative and Quantitative Approaches8,851 cited
- 1989Social Identity Theory and the Organization7,973 cited
- 1992Alumni and their alma mater: A partial test of the reformulated model of organizational identification5,770 cited
- 2000Emotional regulation in the workplace: A new way to conceptualize emotional labor.3,497 cited
- 1993Emotional Labor in Service Roles: The Influence of Identity3,271 cited
- 1993A Review and an Integration of Research on Job Burnout2,618 cited
- 1996The Dimensions, Antecedents, and Consequences of Emotional Labor2,547 cited
- 1984Maslach Burnout Inventory2,389 cited
- 1979Maslach Burnout Inventory2,360 cited
- 2002Emotional Labor and Burnout: Comparing Two Perspectives of “People Work”2,356 cited
- 2003WHEN "THE SHOW MUST GO ON": SURFACE ACTING AND DEEP ACTING AS DETERMINANTS OF EMOTIONAL EXHAUSTION AND PEER-RATED SERVICE DELIVERY.2,283 cited
- 1987Expression of Emotion as Part of the Work Role
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work