Manager as Learning Champion

Abstract

A classic question facing every organization is, “Who should be responsible for the training/learning process?” Some contend HRD professionals should be responsible for this because they possess advanced knowledge of adult learning theory and maintain excellent instructional skills. Thus, many organizations still rely on HRD (human resource development) professionals to provide training to their employees. These individuals typically are experts in the design, development, and presentation of training programs. Most possess excellent interpersonal and communications skills, relate well to others, possess outgoing and enthusiastic personalities, the ability to engage people for long periods of time, and a solid foundation in adult learning, theory, and practice (Galbraith, 1991), While most trainers are highly talented professionals and are dedicated to employee well-being, learning, and change, they have a limited impact on improving organizational performance. One reason is that most HRD practitioners are not held accountable for improving employee performance, nor are they responsible for conducting performance appraisals used to improve employee performance. Furthermore, HRD professionals are not in a position to provide performance feedback and reinforcement so critical to learning transfer. As a result, some contend that managers should be responsible for employee learning because they are accountable for their performance output and quality. Thus, providing strategies used to transform managers into learning champions as well as an examination of alternative roles for HRD professionals will be provided.

Cite this work

No public copy is stored for this record, so only the metadata is cited.

Stored only when both papers are in the corpus — 25 citations exist upstream.

Papers that cite the same references — the relational fallback while embeddings are still backfilling.