References

• 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
• 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
• 1981Culture's Consequences: International Differences in Work-Related Values20,532 cited
• 1983Culture's Consequences: International Differences in Work-Related Values.15,062 cited
• 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
• 1970Information and Consumer Behavior5,796 cited
• 1999The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships4,897 cited
• 1973Free Competition and the Optimal Amount of Fraud3,943 cited
• 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
• 1974Advertising as Information3,430 cited
• 1995Relationship Marketing of Services--Growing Interest, Emerging Perspectives3,167 cited
• 1996Services Marketing: Integrating Customer Focus Across the Firm3,049 cited
• 1994From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing2,349 cited
• 2002Customer loyalty in e-commerce: an exploration of its antecedents and consequences2,339 cited
• 1995