The secret history of process reengineering

Darrell K. Rigby

38 citations0/0 files storedStrategy and Leadership

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Organizational Change and Leadership Business Process Modeling and Analysis Management Theory and Practice

Abstract

Some consultants are selling process reengineering as if it were a spanking new discovery. It isn't. And managers who assume that it is, and innocently go where they presume no one has gone before, are likely to repeat the big and little mistakes of the past.

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2001Redesigning Acquisition Processes: A New Methodology Based on the Flow of Knowledge and Information 1996A Systemic Approach to Change Management 1999Implications of some of the recent improvement philosophies for the management of the information systems organization 1996Accelerating change: financial industry experiences with BPR 1995A New Methodology For Business Process Re-Engineering 1997Reforma y modernización administrativas. Especial referencia a la Comunidad Autónoma de Galicia

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